Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Aubree Harris

Troy,AL

Summary

Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.

Detail-oriented Pharmacy Clerk with almost a year of experience in pharmacy settings. Highly skilled in dispersing and verifying prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention.

Overview

1
1
year of professional experience

Work History

Customer Service Clerk

Publix Supermarket
08.2023 - Current

- Greeting Costumers as they walk into the store and while they are checking out.

- Providing Carryout Service to costumers as they exit the store.

- Scanning grocery items in a timely manner while conversating well with costumers.

- Answering any questions a costumer may have while providing premier costumer service.

- Assisting to costumers in need of a motorized cart or help getting in and out of their vehicles.

- Bagging groceries in a genuine manner while also carrying on conversations with costumers to gain relationships and get to know each and every costumer.

Pharmacy Clerk

Publix Pharmacy
08.2023 - Current

- Greeting costumers with a kind and genuine attitude.

- Verifying patient information and their medication.

- Collecting payments and insurance cards for medication.

- Documenting patient medication refill requests and other requests given by the patient.

- Maintained confidentiality of patient information and records.

- Demonstrated ability to work in fast-paced environment while multi-tasking.

- Managed inventory and restocked shelves with pharmaceutical products.

- Monitored expiration dates on medication stock and disposed of expired items appropriately.

- Adhered to safety protocols when handling hazardous drugs or chemicals.

- Conducted quality assurance audits for accuracy of medications dispensed.

- Reconciled the daily cash drawer at the end of each shift.

- Provided accurate prescription counseling to patients.

- Organized files for easy retrieval when needed by pharmacists or other staff members.

- Operated cash register to process cash and credit sales.

- Handled incoming calls from customers seeking advice on over-the-counter drugs and prescriptions.

- Referred callers to pharmacist when necessary.

- Accepted prescriptions for filling, gathering, and processing necessary information.

- Performed clerical tasks, such as filing, compiling and maintaining prescription records and composing letters.

- Provided customers with information about uses, effects and interactions of drugs.

Medical Assistant

Stopwatch Urgent Care
05.2023 - 07.2023

- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.

- Documented medical data in patient charts, facilitating accurate records.

- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.

- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.

- Supported physicians in examinations, procedures, and diagnostic tests.

- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.

- Worked interdependently with other professionals to provide quality health care to patients.

- Helped prepare medical instruments and equipment.

- Maintained inventory of sterile supplies used in exams or treatments throughout the office.

- Greeted and logged in patients arriving at office and clinic.

- Cleaned treatment rooms and medical instruments, complying with infection control standards.

Patient Care Technician

Troy Regional Medical Center
02.2023 - 05.2023

- Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.

- Performed hourly rounds and responded promptly to call lights.

- Utilized computer systems for charting patient data.

- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.

- Reported changes in patient status to nursing staff in a timely manner.

- Monitored patient condition and reported changes to the nursing staff.

- Responded promptly to emergency situations using established protocols.

- Provided direct patient care to patients with chronic illnesses or disabilities under the supervision of a registered nurse or other healthcare professional.

- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.

- Maintained cleanliness of assigned work area according to infection control standards.

- Demonstrated knowledge of infection control related to hand washing and universal precautions.

- Fostered mobility with regular turning, positioning, and ambulating of patients.

- Interacted professionally with all departments within the facility.

- Exhibited desire to learn and upgrade skills by performing additional department or unit duties.

- Assisted physicians during examinations and procedures as needed.

- Provided emotional support to family members during times of stress.

- Educated patients on disease process, diet and medication regimen.

Education

Bachelor of Science - Nursing

Troy University
Troy, AL
12.2026

High School Diploma -

Crenshaw Christian Academy
Luverne, AL
05.2021

Skills

  • Customer service excellence
  • Payment Processing
  • Product Knowledge
  • Data Entry
  • Documentation
  • Prioritization
  • Customer Relations
  • Patient confidentiality
  • Insurance Verification
  • Cash Register Operations
  • Goal Setting
  • Continuous Improvement
  • HIPAA Compliance
  • Emergency Room Procedures
  • Medical terminology knowledge
  • Specimens collection and processing
  • Patient Relations
  • Vital Sign Monitoring
  • Trustworthy companion
  • Vital signs monitoring
  • Dementia and Alzheimer's knowledge
  • Direct Patient Care
  • Compassionate

Accomplishments

  • Customer Relations - Earned recognition for customer satisfaction and providing costumers and patients with exceptional costumer service.

Timeline

Customer Service Clerk

Publix Supermarket
08.2023 - Current

Pharmacy Clerk

Publix Pharmacy
08.2023 - Current

Medical Assistant

Stopwatch Urgent Care
05.2023 - 07.2023

Patient Care Technician

Troy Regional Medical Center
02.2023 - 05.2023

Bachelor of Science - Nursing

Troy University

High School Diploma -

Crenshaw Christian Academy
Aubree Harris