Articulate professional with substantial experience in assisting professors and supporting students. Committed to creating a safe and inclusive learning environment. Detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Piedmont Urgent Care By Wellstreet
07.2021 - 08.2024
Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Verified insurance eligibility and coverage for patients.
Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Filed and maintained patient records in accordance with HIPAA regulations.
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Lab Assistant
Georgia State University
01.2022 - 05.2022
Managed specimen sample handling, receiving, storage and inventory.
Logged samples correctly into computerized tracking system.
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Ensured accurate test results with proper use of lab equipment and adherence to protocols.