Jr Project ManagerProgram CoordinatorEvent CoordinatorAdministrative Assistant
Work Type
Part TimeContract WorkConsultingGig WorkSeasonal Work
Location Preference
Remote
Minimum Desired Compensation
$29/hr
Important To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offCareer advancementHealthcare benefitsPaid sick leave401k matchPersonal development programs
1
Certification
9
years of professional experience
Experienced program coordinator with strengths in program management, strategic planning, and process improvement. Skilled in cross-functional coordination, event logistics, office administration, and customer service, with a track record of improving workflows and supporting smooth operations.
Work History
SpringGR Program Coordinator
3 Years 9 Months
RDV Corp | 09.2022 - 06.2026
Coordinated program recruitment dates, program registrations, and participant communications to support smooth daily operations.
Coordinated cross-department collaboration with SpringGR and RDV to brainstorm, ideate, and shape the approach for pilot accelerator workbook and handouts.
Reviewed program processes and recommended improvements to increase efficiency and reduce administrative errors.
Managed end-to-end event logistics for SpringGr’s bi-annual graduations and food showcase, overseeing setup coordination, resource planning, and on-site support operations.
Monitored program activities and followed up on action items to ensure deadlines and service standards.
Supported inquiries from participants and partners with timely, professional customer service and issue resolution.
Established strategic partnerships with external organizations, expanding program reach and impact.
Prepared correspondence, materials, and status updates for internal stakeholders and program participants.
Monitored program records, confirming accuracy across databases, rosters, and reporting documents.
Web Content Editor
10 Months
Kidadl | 11.2021 - 09.2022
Optimized content for SEO using keyword research and search intent alignment.
Edited web articles for grammar, clarity, tone, and brand consistency.
Reviewed facts, links, and references to ensure accuracy and credibility.
Utilized Asana to manage workflow, adhere to project deadlines, and coordinate with research peers when new content required editing.
Freelance Writer and Editor
2 Years 3 Months
Upwork | 06.2020 - 09.2022
Developed SEO-optimized articles, blogs, and web copy aligned with client briefs and brand voice.
Edited and proofread manuscripts, articles, blogs, and web copy, ensuring clarity, consistency, and style compliance.
Collaborated with clients to refine messaging, requirements, and deliverables.
Cashier
6 Months
TJ Maxx | 11.2019 - 05.2020
Ensured store safety by collecting shopping carts and maintaining cleanliness.
Organized checkout lanes to enhance customer flow.
Maintained organized checkout lanes to support smooth customer flow.
Delivered courteous customer service while handling questions and transaction issues.
Provided courteous customer service, addressing questions and resolving transaction issues.
Followed safety procedures to support safe store operations by collecting shopping carts and maintaining store cleanliness.
File Clerk (Temp Job)
3 Months
PsyGenics | 04.2019 - 07.2019
Reorganized physical filing system by restructuring storage and indexing for faster document access and improved efficiency.
Ensured accurate document control across physical file systems, supporting seamless retrieval and organization.
Compiled and submitted reports detailing completed tasks and identifying opportunities for process enhancement.
Sales Team Member (Tim Hortons)
6 Months
Continental Dining Services | 08.2018 - 02.2019
Trained new team members on order accuracy, guest service, and point-of-sale procedures.
Processed sales transactions accurately using point-of-sale systems and handled cash responsibilities.
Maintained smooth front-of-house operations by coordinating service flow and resolving customer concerns.
Communicated menu and product information clearly to guide customer purchases and improve service.
Prepared merchandise displays and replenished stock to support daily sales and presentation standards.
Monitored inventory levels and reported shortages to support timely restocking and availability.
Tax Preparer
4 Months
Tax Giant | 12.2017 - 04.2018
Prepared accurate individual and business tax returns using current federal and state tax regulations.
Reviewed client documents for completeness, resolving discrepancies before filing submissions.
Calculated deductions, credits, and liabilities to optimize compliant tax outcomes.
E-filed returns and tracked submission status through tax preparation systems.
Communicated with clients to gather missing records and clarify tax-related questions.
Reconciled income, expenses, and supporting statements against source documents.
Maintained confidential client records while ensuring organized, audit-ready documentation.
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Education
Bachelor of Science - Business Management
Cornerstone University | Grand Rapids | 05-2017
Study Abroad: Rome, Italy, Business Management
Extracurricular Activities: Vice President of the Multicultural Organization (2016-2017)
MBA - Project Management
Cornerstone University PGS | Grand Rapids, MI | 05-2018
FACT Program Coordinator / PEI Program Coordinator / Case Manager at Community SolutionsFACT Program Coordinator / PEI Program Coordinator / Case Manager at Community Solutions