Quita Tate Sledge
Columbus,MS
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as an Office Associate to the next level.
Overview
14
14
years of professional experience
Work History
Assembly Line
Stanley Black and Decker
05.2021 - 04.2026
- Duties are, assembling the parts to make the lawnmowers that is sold by the company.
- Consistently met or exceeded daily production targets by effectively managing time and prioritizing tasks on the assembly line.
- Efficiently operated various machines on the assembly line while maintaining attention to detail and precision in final products.
- Collaborated with team members on the assembly line, ensuring timely completion of tasks and smooth progress.
Key Holder
Dollar General
07.2016 - 09.2019
- Supervised daily store operations, ensuring compliance with corporate policies and procedures.
- Trained new employees on operational protocols and customer service standards.
- Maintained inventory accuracy through regular stock audits and replenishment strategies.
- Implemented visual merchandising standards to enhance product presentation and accessibility.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Housekeeper I
Baptist Memorial Golden Triangle Hospital
09.2015 - 03.2016
- Ensured cleanliness and sanitation of patient rooms, common areas, and restrooms following hospital protocols.
- Collaborated with nursing staff to address specific cleaning needs related to patient care.
- Implemented efficient cleaning schedules that enhanced workflow and reduced downtime in critical areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Developed and maintained positive relationships with hospital staff to support operational efficiency.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Shift Worker
Superior Catfish
02.2015 - 08.2015
- Maintained quality control standards during processing and packaging.
- Maintained organized work area by cleaning and removing hazards.
- Assembled products according to changing daily work orders and specific customer needs.
Cashier
Wal-Mart
07.2014 - 01.2015
- Duties were to assist customers at check-outs, and restocking jewelry and clothing when needed.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cook
Columbus, MS Air Force Base Bowling Alley
07.2012 - 06.2014
- Duties were to prepare food for customers, clean, and if needed run the register.
- Prepared and cooked a variety of menu items to meet customer preferences.
- Managed food inventory, ensuring freshness and adherence to safety standards.
- Developed and implemented efficient kitchen workflows to enhance productivity.
- Trained junior staff on cooking techniques and safety protocols, fostering team development.
- Collaborated with management to design seasonal menus reflecting customer feedback.
- Ensured compliance with health regulations, maintaining cleanliness and sanitation in kitchen areas.
- Streamlined food preparation processes, reducing waste and improving service times.
Customer Service Associate
Belks
11.2011 - 02.2012
- Duties were to assist customers with purchases, clean the dressing rooms, restock the clothing, and return to the proper departments, and provide excellent customer service in the process. This was a seasonal position.
- Provided exceptional customer assistance, resolving inquiries and complaints efficiently.
- Executed daily operations, ensuring timely restocking of merchandise on sales floor.
Education
High School Diploma -
Columbus High School
Columbus, MS05.1999
Skills
- Experience working assembly line
- Customer service
- Reliability and punctuality
- Cash handling
- Cash register operation
- Retail merchandising
- Adaptability and flexibility
- Basic math
- Teamwork
- Housekeeping
- Health and safety compliance
- Customer-oriented
Timeline
Assembly Line
Stanley Black and Decker
05.2021 - 04.2026
Key Holder
Dollar General
07.2016 - 09.2019
Housekeeper I
Baptist Memorial Golden Triangle Hospital
09.2015 - 03.2016
Shift Worker
Superior Catfish
02.2015 - 08.2015
Cashier
Wal-Mart
07.2014 - 01.2015
Cook
Columbus, MS Air Force Base Bowling Alley
07.2012 - 06.2014
Customer Service Associate
Belks
11.2011 - 02.2012
High School Diploma -
Columbus High School