Aubree R. Bishop
Pinconning
Summary
Dynamic professional with a proven track record in customer service and conflict resolution at Tanglewood Golf Course and Mackinaw City PD. Adept at enhancing guest experiences while managing high-volume operations. Certified in first aid and CPR, I excel in teamwork and problem-solving, consistently exceeding expectations and fostering positive relationships with clients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifeguard
Lake Superior State University
Sault Ste. Marie
09.2021 - 05.2025
- Warn swimmers of improper activities or danger and enforce pool regulations and water safety policies.
- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary.
- Takes the water and air temperature, along with chlorine and PH levels.
- Assisted with swim lessons for guests and members of the facility.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
Parking Enforcement Officer
Mackinaw City Police Department
Mackinaw City
05.2024 - 09.2024
- Monitored parking lots for unauthorized vehicles or suspicious activity.
- Assisted with traffic control at special events as needed.
- Responded to inquiries from the public regarding parking regulations and restrictions.
- Interacted professionally with other law enforcement agencies as needed.
- Utilized two-way radio communication to receive instructions from dispatch personnel.
- Performed daily inspections of assigned patrol car to ensure proper operation and maintenance.
- Enforced handicapped parking regulations in designated areas.
- Maintained records of all ticketing activities, including vehicle identification numbers.
- Resolved customer disputes concerning tickets or fines incurred.
Bartender
Tanglewood Golf Course
Sault Ste. Marie
05.2022 - 06.2023
- As a bartender I consistently provided excellent customer service, exceeding guest expectations by anticipating their needs and offering personalized recommendations.
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages, including cocktails, and craft beers.
- I worked in a fast paced, high-volume environment, efficiently managing bar operations and ensuring guest satisfaction.
- I became familiar with golf course operations and protocols, providing attentive service to golfers and club members.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Salesman
Franks Great Outdoors
Linwood
02.2020 - 07.2021
- Stock replenishment, Heavy lifting, customer relationships, offering each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Coordinated efficient restocking of the sales floor with current merchandise and accurate signage for current promotions.
- Cleaned display cases, shelves, and aisles and packed customers' purchases in bags or cartons.
- Maintained orderly appearance throughout the sales floor by restocking and making sure everything is out that can be put out.
- Greeted approximately 100 customers daily and responded to questions regarding services and products.
- Received and unpacked floor merchandise.
- Organized racks and shelves to maintain store visual appeal.
- Developed strong rapport with customers and created a positive impression of business.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Educated customers on promotions to enhance sales.
Education
Bachelor's Degree -
Lake Superior State University
Sault Ste. Marie, MI05.2025
High School Diploma -
Pinconning High School
Pinconning, MI06.2021
Skills
- Problem solving strength
- Customer service
- Performance improvement
- Visual Merchandising
- Display building
- Teamwork
- First aid certification
- Conflict resolution
- Cash handling
- Inventory management
- Leadership qualities
- CPR certified
Certification
- CPR - Expirers 04/2027
References
References available upon request.
Timeline
Parking Enforcement Officer
Mackinaw City Police Department
05.2024 - 09.2024
Bartender
Tanglewood Golf Course
05.2022 - 06.2023
Lifeguard
Lake Superior State University
09.2021 - 05.2025
Salesman
Franks Great Outdoors
02.2020 - 07.2021
Bachelor's Degree -
Lake Superior State University
High School Diploma -
Pinconning High School
Similar Profiles
Ethan NachazelEthan Nachazel
Student Ambassador at Lake Superior State UniversityStudent Ambassador at Lake Superior State University
Peter NwokePeter Nwoke
Student Admin. Desk Manager at Lake Superior State UniversityStudent Admin. Desk Manager at Lake Superior State University
Zeng VueZeng Vue
IT Help Desk Technician at Lake Superior State UniversityIT Help Desk Technician at Lake Superior State University
Jalyssa AllenJalyssa Allen
Volunteer at Humane Society Of Bay County, MichiganVolunteer at Humane Society Of Bay County, Michigan
Shannon MillerShannon Miller
Registered Medical Assistant at Sterling Area Health CenterRegistered Medical Assistant at Sterling Area Health Center