Aubree Tinkler
Hastings,MI
Summary
Driven professional with a track record of enhancing guest experiences at Judds Bar and Grill through exceptional customer service and hospitality expertise. Skilled in cash handling and sales techniques, successfully upselling and increasing walk-in business. Demonstrated ability to train new hires, showcasing strong work ethic and high energy, contributing to team efficiency and customer satisfaction. Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Judds Bar and Grill
09.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Salad/Cook Helper
Seasonal Grill
08.2019 - 07.2021
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Quickly adapted to new menu additions and changes in kitchen procedures, enhancing overall team performance and productivity.
- Maintained open lines of communication with fellow staff members to rapidly address any issues or concerns that arose during service.
- Assisted in loading and unloading supplies and food materials from delivery truck [Number] times per week.
- Operated dishwashing equipment and distributed and stored clean pots, dishes, and utensils.
- Facilitated smooth meal services by prepping ingredients ahead of time and ensuring all necessary tools were readily available for cooks.
- Assisted in training new staff members on kitchen procedures, safety guidelines, and efficient cooking techniques.
- Contributed to positive team dynamics by actively participating in staff meetings and providing constructive feedback when necessary.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Plated and presented food following chef requirements.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained composure and work quality while under stress.
Education
Associate of Arts - Elementary Education
Kellogg Community College
Battle Creek, MI12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Hospitality service expertise
- Service prioritization
- Sales Techniques
- Table Bussing
- Suggestive Selling
- Warm and Friendly
- High Energy and Stamina
Timeline
Server
Judds Bar and Grill
09.2022 - Current
Salad/Cook Helper
Seasonal Grill
08.2019 - 07.2021
Associate of Arts - Elementary Education
Kellogg Community College
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