Aubree Robinson

Facilitated student learning by supporting teachers and staff in diverse tasks.

Provided administrative assistance to Principal, Vice Principal, and other staff members.

• Handled incoming calls, addressed inquiries, and transferred calls as necessary.
• Created documents including memos, letters, reports, and presentations using Microsoft Office.
• Executed data entry tasks while ensuring accuracy of all information recorded.
• Established and maintained organized filing systems for essential documents.
• Welcomed visitors and directed them to appropriate personnel or locations.

Provided accurate product information and developed comprehensive knowledge to assist customers.

Facilitated order processing, shipment tracking, and returns for commercial clients.

• Identified and resolved customer issues, consistently exceeding satisfaction expectations.
• Cultivated strong relationships through personalized assistance and support.
• Responded to inquiries via phone, email, and chat in a timely manner.
• Collaborated with departments to resolve complex problems effectively.
• Maintained detailed records of customer interactions for future reference.
• Represented company at conferences and trade shows, enhancing visibility.

Oversaw children’s program, serving over 200 participants from newborn to fifth grade.

• Developed and selected curriculum for all program activities, enhancing engagement and learning.
• Coordinated dynamic volunteer pool, fulfilling over 40 weekly roles to support program needs.
• Trained volunteers and college interns to ensure effective task completion and program delivery.
• Managed annual budget for school year programs and summer camps, optimizing resource allocation.
• Maintained classrooms, workrooms, and supply inventory for efficient program operation.
• Utilized customized check-in software to manage membership and visitor information efficiently.
• Ensured compliance with government regulations regarding classroom conditions and volunteer background checks.