Aubrey Alexander

I oversee the Amazon operations for Hearing Depot, which includes the following responsibilities:

• Printing 50 to 100 or more labels daily
• Packaging orders each day
• Handling necessary paperwork
• Tracking daily sales
• Competing with pricing from other companies
• Providing daily customer service

As well as streamlined the packing process for increased productivity and reduced turnaround times.

This involves managing over-the-phone sales, responding to customer emails, addressing customer concerns, and resolving customer complaints with compassion, resulting in increased loyalty and repeat business.

This involves learning a new computer system and processing large amounts of data. The main information being entered into the system includes daily sales, product serial numbers, and more.

• Developed strong relationships with Grandparents, maintaining open communication about each child's progress and needs.
• Played games, worked on puzzles, and read books to young children.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.