AUBREY ALLEN
Tampa,FL
Summary
Dynamic Director of Sales Relations with over fourteen years of cumulative experience in sales support, brand management, recruiting, and customer service. Known for being highly organized and goal-oriented, with a keen focus on detail and a natural flair for leadership. Possesses a robust business acumen that enables effective prioritization and management of multiple projects in a fast-paced, deadline-driven setting. Adaptable and flexible, adept at seamlessly transitioning between roles to ensure ongoing productivity and success.
Overview
2026
2026
years of professional experience
Work History
Director of ISO Sales Relations
REDFYNN TECHNOLOGIES
Remote
01.2022 - Current
- Exemplary track record in fostering and nurturing relationships with crucial ISO Partners and Agents, leading to consistent increases in sales revenue.
- Instrumental in driving company growth, spearheading a remarkable surge from $23M in processing volume in January 2023 to surpassing $30M in January 2024.
- Proactively expanded the partner network, elevating active Partners from 23 in 2022 to an impressive 64 by December 2023.
- Valuable member of the Executive Leadership team since 2015, contributing strategic insights and operational expertise to drive organizational success.
- Demonstrated ability to comprehend and effectively communicate the entire company product line, providing expert guidance and recommendations to partners, colleagues, and clients alike.
Brand Manager
REDFYNN TECHNOLOGIES
Remote
2015 - 2022
- Led successful rebranding efforts for the company twice, contributing to the creation of logos, websites, marketing materials, and social media pages.
- Orchestrated and facilitated three comprehensive company leadership seminars, each attended by over 100 participants.
- Spearheaded business growth by representing the company at various industry and non-industry trade shows, resulting in the acquisition of new clients.
- Established and managed all company social media platforms, including Facebook, Twitter, and Instagram, to enhance brand visibility and engagement.
- Played a key role in the development of the company website, encompassing content creation, imagery selection, and meticulous proofreading to ensure accuracy and consistency.
- Designed and implemented a comprehensive sales training video course featuring 11 chapters with 3 to 7-minute videos per chapter, complemented by quizzes to assess learning outcomes.
HR Administrator /HR Recruiter
REDFYNN TECHNOLOGIES
Spokane, Washington
2011 - 2015
- Contributed to administering and implementing HR policies, procedures, and programs for internal company personnel.
- Promoted to Recruiting Manager in 2013, overseeing a team of three full-time recruiters across six sales offices.
- Managed the end-to-end recruitment process for contracted sales personnel nationwide, from sourcing on job sites to screening and ensuring interviews were conducted in the sales offices.
- Led the creation of team scripts, managed call numbers, and ensured quality control, while closely aligning with hiring managers to fill open positions per organizational needs swiftly.
Credit Audit Team Coordinator
DIRECTV
Missoula, Montana
2009 - 2011
- Promoted from Customer Service Representative in 2009, to improve employee performance and increase business results by providing individual counseling that addressed performance and behavior issues on credit compliance.
- Led team to exceed call center goals; trained team to reduce inaccurate credits to customer accounts by approximately 50% and surpass expectations on Quality Assurance call grading.
Education
Business Administration And Management
The University of Montana
Missoula, MT06-2008
Skills
- Relationship Building / Communication Skills
- Brand Development and Management
- Customer Education and Consulting
- On-site Event Planning and Management
- Vendor, Customer, and Staff Relations
- Strong Prioritization & Multi-tasking Skills
- Adaptable to Changing Conditions
- Staff Training & Supervision / Team Building
- Staff Leadership and Management
- Customer Service and Satisfaction
References
References available upon request.
Timeline
Director of ISO Sales Relations
REDFYNN TECHNOLOGIES
01.2022 - Current
Brand Manager
REDFYNN TECHNOLOGIES
2015 - 2022
HR Administrator /HR Recruiter
REDFYNN TECHNOLOGIES
2011 - 2015
Credit Audit Team Coordinator
DIRECTV
2009 - 2011
Business Administration And Management
The University of Montana