Aubrey Batten

• Installed structured cabling for data, security, access control, and wireless networks in commercial environments.
• Troubleshoot connectivity issues to ensure optimal performance.
• Terminated, tested, and labeled CAT5e, CAT6, and fiber optic cable runs.
• Complete all forms and communicate with supervisors to overcome obstacles and complete installation projects on schedule.
• Interpreted blueprints and network layouts to support accurate installation planning.
• Coordinated with project teams to complete rack builds, patch panels, and equipment mounts.
• Ensured optimal network functionality through the installation of fiber optic, coaxial, and copper cables.
• Reduced downtime for clients by swiftly identifying issues within existing cable infrastructure and providing effective solutions.

• Owner of business that specializes in fiber optic services, such as splicing, testing, troubleshooting, and installation of fiber to the premise in residential and commercial settings.
• Completed new-construction MDU splicing projects, including case builds, Budi-Box installation and splicing, and individual unit splicing
• Trained new employees on operational procedures and company standards for consistency.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Consulted with customers to assess needs and propose optimal solutions.

• Spliced fiber optic cables using fusion splicing techniques to ensure optimal signal transmission.
• Conducted routine inspections and troubleshooting to maintain network integrity and minimize downtime.
• Utilized plant maps to locate and expose underground conduit blockages and repair conduit and replace damaged cables.
• Collaborated with project teams to install and repair fiber optic systems, enhancing service reliability.

• Supervised installation technicians to ensure adherence to company standard of operation and quality standards.
• Completed Quality Control inspections of technician's installations.
• Assisted in equipment and material inventory, stocking, and distribution to field technicians.
• Trained new personnel on installation procedures, safety protocols, and equipment usage.
• Assisted technicians on complex installations to ensure job completion and customer satisfaction.

18-month, remote school for software development and computer science. Strong emphasis on team-collaboration to build full-stack web applications.