Driven and resourceful administrative professional with years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
Work History
Lead Bartender
LTD
2023.01 - Current
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Executive Assistant
Dallas Cowboys Headquarters LEGENDS
2021.06 - 2023.01
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed expense reports for executive team and management group.
Streamlined executive communication by managing emails, phone calls and meeting notes.
Served as a liaison between departments to facilitate effective communication throughout the company.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Organized and coordinated conferences and weekly meetings.
Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
Coordinated and executed events for members, players and staff.
Assisted in establishing new partnerships, building business relationships with C-Level executives.
VIP Host/Head Waitress
Alist
2019.03 - 2021.06
Responsible for marketing, sales and serving table bookings at various venues in the DFW and Houston area.
Adapted quickly to changing circumstances during events, implementing contingency plans as needed without compromising guest experiences.
Fostered collaborative relationships with vendors and suppliers, securing favorable pricing agreements that reduced costs while maintaining quality.
Developed and enhanced relationships of guests.
Assistant
Koopal Consulting
2020.09 - 2021.02
Responsible for communicating with inbound leads.
Managed day by day operations of the business.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with contractors and clients.
Lead Cocktail Server
Xtadium
2017.09 - 2019.03
Managed challenging situations with professionalism, resolving guest concerns promptly and effectively.
Responsible for marketing, sales and serving table bookings.
Increased customer satisfaction with engaging conversations and attentive service.
Consistently achieved positive feedback from customers by delivering memorable guest experiences.
Collaborated with bartenders to ensure accurate beverage orders and seamless service delivery.
Administrative Assistant
Northstar CG
2013.02 - 2015.12
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Maintained inventory of office supplies and placed orders.