Summary
Overview
Work History
Education
Skills
Timeline
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Aubrey Boren

Byhalia

Summary

Hi, my name is Aubrey Boren, I am 20 years old. I am a committed hard worker and team player/leader. A firm believer in rendering a hard day's work for an honest day's pay. I believe that if someone is gracious enough to give you a job, you should give them a committed effort to fulfill your duties. I am a dynamic professional with a proven track record at Bank of Holly Springs, adept in money handling and customer relationship development. Excelled in high-volume transaction management and conflict resolution, enhancing customer loyalty. Demonstrates exceptional attention to detail and empathy, significantly improving client trust and satisfaction.

I’m looking for part time work, while pursuing a degree in dental assisting. Starting in the fall of 2025.

Overview

4
4
years of professional experience

Work History

Bank Teller

Bank of Holly Springs
10.2023 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Babysitter

Private Client
07.2023 - 10.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Manager

Byhalia Nutrition Shack
04.2021 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Customer Service Representative

Byhalia Nutrition Shack
04.2021 - 06.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Kennel Technician

Cat and Cow Veterinary Clinic
10.2022 - 02.2023
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

Education

Homeschooled
At Home
05.2023

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Patience and empathy
  • Transaction processing
  • Listening and comprehension
  • Relationship building
  • Cash handling expertise
  • Decision-making
  • Customer needs assessment
  • Customer relationship management (CRM)
  • Stress tolerance
  • Signature verification
  • Customer relationship management
  • Multitasking and organization
  • Clear communication
  • Team collaboration
  • Phone etiquette
  • Money orders
  • Customer focus
  • Customer service
  • Team leadership
  • Safety procedures

Timeline

Bank Teller

Bank of Holly Springs
10.2023 - Current

Babysitter

Private Client
07.2023 - 10.2024

Kennel Technician

Cat and Cow Veterinary Clinic
10.2022 - 02.2023

Manager

Byhalia Nutrition Shack
04.2021 - 06.2023

Customer Service Representative

Byhalia Nutrition Shack
04.2021 - 06.2023

Homeschooled

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