Aubrey Brooks
Willoughby,OH
Summary
Proven problem-solver and compassionate caregiver, excelled at West End YMCA by enhancing parent satisfaction and fostering healthy environments for children. Demonstrated strong interpersonal relationships and responsibility, significantly reducing disruptive behavior. Skilled in emotional development and maintaining safe, compliant spaces. Achieved commendable team performance at Chick-fil-A through exceptional service and efficiency.
Overview
3
3
years of professional experience
Work History
Daycare Worker
West End YMCA
09.2021 - 02.2024
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
- Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
- Provided emotional support and guidance to children during difficult times.
- Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
Team Member
Chick-fil-A
10.2020 - 04.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Arts -
Lakeland Community College
Willoughby, OH07.2024
Skills
- Interpersonal Relationships
- Problem-Solving
- Friendly and Respectful
- Caring and Responsible
- Child Advocacy
- Emotional development
- Healthy environments
Timeline
Daycare Worker
West End YMCA
09.2021 - 02.2024
Team Member
Chick-fil-A
10.2020 - 04.2021
Associate of Arts -
Lakeland Community College
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