Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aubrey Cochran III

Mobile,AL

Summary

Dynamic Field Service Technician with a proven track record at SunSouth, excelling in problem-solving and technical troubleshooting. Recognized for enhancing customer satisfaction through efficient repairs and preventive maintenance. Skilled in equipment inspection and diagnostics, fostering strong client relationships while delivering tailored solutions that exceed expectations. Committed to continuous improvement and safety.

Forward-thinking professional offering more than 15+ years of experience working in demanding, deadline-driven environments. Excellent skills servicing John Deere equipment systems, making repairs and conducting warranty work.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Field Service Technician

SunSouth
05.2023 - Current
  • Responds quickly to emergency maintenance requests for timely on-call support.
  • Maintains a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installs new equipment and explained operation and routine maintenance protocols to customers.
  • Reviews technical documentation to complete equipment maintenance and repair.
  • Increases customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operates hand tools and power equipment according to company safety procedures.
  • Establishes positive customer relationships by providing punctual, cost-effective solutions.
  • Completes partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Follows safety procedures to avoid injuries in field.
  • Strengthens relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlines service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Completes preventive maintenance on machines to enhance production and maintain quality.
  • Diagnoses and repaired problems with electrical and mechanical systems.
  • Develops and implements customized service plans to meet customer needs.
  • Continuously expands knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Provides hands-on training to junior technicians, fostering a culture of continuous improvement within the team.

Mechanic

Capital Tractor
01.2023 - 04.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Repaired and replaced worn and damaged components.

Lead Golf Technician

Beard Equipment Company
11.2015 - 12.2022
  • Boosted efficiency by accurately tracking inventory levels and placing orders as needed, minimizing stock shortages or overages.
  • Collaborated with team members to develop innovative solutions for complex golf equipment issues.
  • Maintained a clean and organized workspace, promoting a professional atmosphere for clients.
  • Skillfully utilized various tools and machines to perform essential tasks such as gripping, shafting, bending, cutting, and weighing of golf clubs.
  • Conducted regular equipment inspections for quality assurance purposes, ensuring each item met or exceeded established performance standards before being sold or returned to customers.
  • Streamlined repair processes for efficient turnaround times, ensuring timely completion of tasks.
  • Successfully resolved customer concerns, resulting in increased repeat business and positive feedback.
  • Regularly attended industry training sessions, staying up-to-date on the latest trends and technology advancements in golf equipment.

Mechanic

SunSouth
04.2010 - 10.2015
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Contributed to revenue growth by upselling additional services when appropriate.
  • Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
  • Optimized workshop layout for improved efficiency, reducing time vehicles spent in repair.
  • Increased vehicle reliability by conducting regular maintenance and thorough inspections.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Coordinated with parts department to determine availability of necessary components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Repaired and replaced worn and damaged components.
  • Ordered repair parts quickly to prevent delays in projects and repair work.

Education

High School Diploma -

Theodore High School
Theodore, AL
05.2005

Skills

  • Problem-solving
  • Troubleshooting and repair
  • Positive attitude
  • Field repairs
  • Preventive Maintenance
  • Multimeter usage
  • Equipment inspection
  • Diagnostic testing
  • Reading wiring diagrams
  • Basic welding skills
  • Diagnostics troubleshooting
  • Heavy equipment repair

Certification

  • Engine Diagnostic Capstone with Aftertreatment, Beard Equipment Company - 2018
  • Engine Aftertreatment- Beard Equipment Company- 2018
  • Air Conditioning Certification Documentation - SunSouth - 2024
  • Engine Air and Exhaust System - Beard Equipment Company - 2018
  • Engine Fuel Systems - Beard Equipment Company - 2018
  • Hydraulic and Hydrostatic Diagnostics - Beard Equipment Company - 2017
  • 10- Hour OSHA Certification- 2006

Timeline

Field Service Technician

SunSouth
05.2023 - Current

Mechanic

Capital Tractor
01.2023 - 04.2023

Lead Golf Technician

Beard Equipment Company
11.2015 - 12.2022

Mechanic

SunSouth
04.2010 - 10.2015

High School Diploma -

Theodore High School

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