Aubrey Cunningham
Litchfield Park,AZ
Summary
Detail-oriented and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Committed to embracing additional responsibilities to achieve team objectives and drive success. Seeking a dynamic position that offers diverse challenges, leveraging strong interpersonal, time management, and problem-solving abilities to contribute effectively to organizational goals.
Overview
3
3
years of professional experience
Work History
Surgery Scheduling Coordinator
Scottsdale Center for Robotic Surgery
12.2025 - Current
- Managed surgery schedules to optimize patient flow and resource allocation.
- Coordinated communication between surgical teams and patients to ensure timely updates.
- Utilized electronic health record systems to maintain accurate patient information and scheduling records.
- Assisted in process improvements, reducing scheduling conflicts and enhancing operational efficiency.
- Collaborated with healthcare providers to confirm surgery requirements and resolve potential issues proactively.
- Adhered to all regulations for insurance sales.
- Checked patient insurance, demographic, and health history to keep information current.
Orthodontist Assistant
Somos Dental
02.2023 - 01.2026
- Supported orthodontist when placing and adjusting oral appliances and coordinating materials.
- Sterilized instruments, cleaned surfaces, laid instruments on trays and to stay ready for orthodontic appointments.
- Informed patients of oral health tips, orthodontic appliance care and home instructions.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Set appointments and made follow-up calls.
CSR
Greenleaf Pest Control
06.2024 - 09.2024
- Proficient in addressing customer inquiries and resolving issues effectively while adhering to company policies and standards.
- Skilled at managing multiple tasks simultaneously, ensuring high levels of customer satisfaction and support.
- Committed to fostering strong relationships with clients through proactive communication and follow-up practices.
- Knowledgeable about industry regulations and best practices in pest control to provide accurate information and recommendations.
- Demonstrated ability to communicate technical information regarding pest management and control solutions to diverse audiences.
Server
Ah So
10.2022 - 12.2022
- Put on and removed braces.
- Built relationships with customers for a positive experience and to return.
- Proficient in delivering exceptional customer service while managing multiple tables at once.
- Skilled in menu knowledge, ensuring guests receive accurate information and recommendations.
- Experienced in handling cash transactions and processing payments efficiently.
- Demonstrates strong problem-solving skills to address guest concerns swiftly and effectively.
- Consistently receives positive feedback for creating welcoming and enjoyable dining experiences.
- Committed to maintaining cleanliness and organization in dining areas to enhance customer satisfaction.
Cobblestone Auto Spa
08.2022 - 10.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
ESTHETICIAN -
The Studio Academy of Beauty
Phoenix, AZ05.2022
DIPLOMA -
Raymond S Kellis High School
Glendale, AZ05.2021
Skills
- Assisted in coordinating surgery schedules to optimize operating room utilization Supported medical staff in managing patient appointments and follow-ups Facilitated communication between departments to streamline scheduling processes
- Facilitated effective patient communication to enhance understanding of treatment plans
- Executed insurance verification processes to ensure accurate patient billing
- Delivered exceptional customer service to enhance client satisfaction and loyalty
- Demonstrated proficiency in managing multiple tasks simultaneously
- Facilitated effective team collaboration to enhance project outcomes
- Ensured strict adherence to confidentiality protocols and data protection standards
- Assisted in daily office operations to maintain efficiency Supported team members with administrative tasks to enhance productivity Organized files and documents for easy access and retrieval
Timeline
Surgery Scheduling Coordinator
Scottsdale Center for Robotic Surgery
12.2025 - Current
CSR
Greenleaf Pest Control
06.2024 - 09.2024
Orthodontist Assistant
Somos Dental
02.2023 - 01.2026
Server
Ah So
10.2022 - 12.2022
Cobblestone Auto Spa
08.2022 - 10.2022
ESTHETICIAN -
The Studio Academy of Beauty
DIPLOMA -
Raymond S Kellis High School