Aubrey De Filippo
Dana Point,California
Summary
With a proven track record as a Hairstylist/Owner at Aubrey Hair Love, I excel in delivering unparalleled customer satisfaction through meticulous attention to detail and a deep passion for client care. My expertise in color matching and formulating, combined with exceptional listening skills, has cultivated a loyal clientele and fostered a welcoming salon atmosphere.
Overview
23
23
years of professional experience
Work History
Hairstylist/colorist
Self Employed at Thomas David Salon
1467 Glenneyre St Laguna Beach CA
07.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Hairstylist/owner
Owner Aubrey Hair Love
Schenectady NY
02.2016 - 08.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
Hairstylist
The Hair Lab
Catskill NY
09.2013 - 09.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Negotiated with suppliers to obtain high-quality products at competitive prices.
- Initiated referral program, significantly increasing new client acquisition.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Resolved guest complaints about service or style.
Hairstylist
The Cutting Edge
Rotterdam NY
11.2001 - 09.2013
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
Education
Master Colorisy - Color Formulation
Goldwell NY
Rochester NY05.2019
Cosmetologist - Hair And Beauty
Europa School of Cosmetology
Schenectady, NY07.2001
Skills
Amazing attention to detail
Extremely passionate about my clients
Attentive listener
Color matching and formulating
Timeline
Hairstylist/colorist
Self Employed at Thomas David Salon
07.2021 - Current
Hairstylist/owner
Owner Aubrey Hair Love
02.2016 - 08.2020
Hairstylist
The Hair Lab
09.2013 - 09.2018
Hairstylist
The Cutting Edge
11.2001 - 09.2013
Master Colorisy - Color Formulation
Goldwell NY
Cosmetologist - Hair And Beauty
Europa School of Cosmetology