Results-driven professional with extensive experience as a Tangible Personal Property Data Specialist at Brevard County Property Appraiser. Proficient in data governance and Excel formulas, I excel in streamlining processes and enhancing data quality. Known for strong communication skills and a commitment to accuracy, I consistently deliver high-quality results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Tangible Personal Property Data Specialist
Brevard County Property Appraiser
05.2018 - Current
Maintained files, records, and chronologies of entry activities.
Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
Scanned documents and saved in database to keep records of essential organizational information.
Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Streamlined data management for improved decision-making, through effective organization and storage of complex datasets.
Spearheaded multiple process improvement initiatives aimed at reducing manual workloads while preserving high levels of accuracy.
Maintained open lines of communication with team members, fostering a collaborative environment that facilitated mutual learning and professional growth.
Head Server
Bonefish Grill Restaurants
01.2017 - 03.2020
Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
Increased restaurant revenue by upselling menu items and promoting daily specials.
Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Trained staff members on use of POS system.
Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Boosted team morale through recognition of outstanding performance, fostering a supportive work environment.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Collaborated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
Coordinated special events and private parties, working closely with clients to meet their specific needs while adhering to the establishment''s policies.
Trained new staff on restaurant operations and policies to strengthen performance.
Supervised server staff and simultaneously served personal section of tables.
Junior Office Manager
Tropical Realty & Investments
11.2016 - 05.2018
Enhanced office efficiency by streamlining administrative processes and implementing time-saving procedures.
Contributed to employee satisfaction surveys by implementing feedback-driven changes in office policies and procedures.
Facilitated seamless communication between departments, ensuring timely updates on projects and tasks.
Implemented a user-friendly filing system that improved document retrieval times and overall organization.
Publix Deli Member
Publix
12.2015 - 01.2016
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.