Aubrey Geller
Fort Wayne,IN
Summary
Results-driven Online Picker at Wal-Mart Supercenter, recognized for exceptional proficiency in warehouse operations and organizational efficiency. Achieved consistently high customer feedback ratings by delivering personalized shopping experiences and maintaining quality control standards. Quick decision-making abilities contributed to a loyal customer base and notable increases in tips, underscoring commitment to service excellence.
Overview
1
1
year of professional experience
Work History
Online Picker
Wal-Mart Supercenter
Fort Wayne, IN
06.2023 - 11.2024
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Assisted teammates with daily tasks during peak periods.
- Coordinated with vendors to ensure timely deliveries of products.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Asked store associates for help locating missing products.
- Assisted in selecting items according to customer preferences.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Suggested comparable products to replace out-of-stock items.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Scanned items when pulling from shelves to update system stock information.
- Responded promptly to customer inquiries via phone or email.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Tracked inventory levels and replenished stock when necessary.
- Created personalized shopping experiences for each customer.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Greeted customers and provided excellent customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - General Studies
Purdue Fort Wayne
Fort Wayne Indiana06-2028
Skills
- Proficient in Warehouse Equipment
- Understanding of shipping procedures
- Order processing expertise
- Quality control mindset
- Quick decision-making
- Strong Organizational Skills
Affiliations
I love animals and sports. I currently volunteer at Humane Fort Wayne. I also love the Fort Wayne Komets and Detroit Red Wings. My family and I travel a lot and get to see a lot of these hockey games live.
Accomplishments
- Walmart Employee of the Month 7/23
Timeline
Online Picker
Wal-Mart Supercenter
06.2023 - 11.2024
Bachelor of Science - General Studies
Purdue Fort Wayne