Aubrey Golling
Draper,UT
Summary
Versatile professional with a track record of enhancing customer satisfaction and fostering client relationships in both English and Spanish. Skilled in nail art techniques, class coordination, and fitness training including choreography, with a knack for maintaining high sanitation standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nail Technician
Self-employeed
12.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Oversaw schedule to manage appointments of new and existing clients.
- Achieved consistent positive feedback from clients regarding attention-to-detail in executing intricate nail art designs.
- Ensured compliance with sanitation protocols, maintaining a safe and hygienic environment for all clients.
- Promoted salon services through engaging social media content, attracting new clientele.
- Performed inventory management, tracking supplies usage, and reordering when necessary to avoid stock shortages.
Group Fitness Instructor
Pleasant Grove Recreation Center, Community Center
01.2020 - 08.2023
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
- Led weekly classes for up to 20 individuals with consistent participation and positive feedback.
Educator Assistant
The Church Of Jesus Christ Of Latter-day Saints
06.2011 - 01.2019
- Collaborated with lead teachers on lesson planning, assessment strategies, and curriculum development.
- Fostered social-emotional development in young children by promoting sharing, empathy, and cooperation.
- Assisted in conducting regular assessments of each child's developmental progress toward academic milestones.
- Assisted in the planning and execution of special events, such as holiday celebrations or field trips, to foster a sense of community..
Sales Associate/Sales Associate Manager
The Church Of Jesus Christ Of Latter-day Saints
10.2013 - 04.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building..
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- 92% of the above were performed in my secondary language, Spanish.
Customer Service Representative
Doterra
06.2013 - 10.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Certified Nursing Assistant
Orchard Park Care Center
02.2012 - 04.2012
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Associate of Science - Biological Sciences
Laura Ridge Community College
Warrenton, VAAssociate of Science - Pre Nursing, Emergency Medical Services
Utah Valley University
Orem, UTAssociate of Science - Medical Technology
Brigham Young University
Provo, UTNail Technician Apprenticeship Program
Elysian Artistry Salon
West Jordan, UT12-2024
High School Diploma -
Liberty High School
Bealeton, VA06-2011
Skills
- Nail extensions
- Client consultation
- Sanitation procedures
- Customer service
- Nail art techniques
- Appointment management
- Inventory controls
- Data entry
- Customer relations
- Class coordination
- Group instruction
- Choreography design
Certification
- Certified Nail Technician (CNT) - National Cosmetology Association. (2024 Current)
- Emergency Medical Technician (EMT Basic) (2015-2016 lapsed)
- Certified Nursing Assistant (CNA) (2011-2012 lapsed)
- Strong By Zumba Instructor (2018 Current)
- Barre Above Instructor (2020 Current)
Languages
Spanish
Limited Working
Timeline
Certified Nail Technician
Self-employeed
12.2024 - Current
Group Fitness Instructor
Pleasant Grove Recreation Center, Community Center
01.2020 - 08.2023
Sales Associate/Sales Associate Manager
The Church Of Jesus Christ Of Latter-day Saints
10.2013 - 04.2015
Customer Service Representative
Doterra
06.2013 - 10.2013
Certified Nursing Assistant
Orchard Park Care Center
02.2012 - 04.2012
Educator Assistant
The Church Of Jesus Christ Of Latter-day Saints
06.2011 - 01.2019
- Certified Nail Technician (CNT) - National Cosmetology Association. (2024 Current)
- Emergency Medical Technician (EMT Basic) (2015-2016 lapsed)
- Certified Nursing Assistant (CNA) (2011-2012 lapsed)
- Strong By Zumba Instructor (2018 Current)
- Barre Above Instructor (2020 Current)
Associate of Science - Biological Sciences
Laura Ridge Community College
Associate of Science - Pre Nursing, Emergency Medical Services
Utah Valley University
Associate of Science - Medical Technology
Brigham Young University
Nail Technician Apprenticeship Program
Elysian Artistry Salon
High School Diploma -
Liberty High School
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