Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aubrey Golling

Draper,UT

Summary

Versatile professional with a track record of enhancing customer satisfaction and fostering client relationships in both English and Spanish. Skilled in nail art techniques, class coordination, and fitness training including choreography, with a knack for maintaining high sanitation standards.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Certified Nail Technician

Self-employeed
12.2024 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Achieved consistent positive feedback from clients regarding attention-to-detail in executing intricate nail art designs.
  • Ensured compliance with sanitation protocols, maintaining a safe and hygienic environment for all clients.
  • Promoted salon services through engaging social media content, attracting new clientele.
  • Performed inventory management, tracking supplies usage, and reordering when necessary to avoid stock shortages.

Group Fitness Instructor

Pleasant Grove Recreation Center, Community Center
01.2020 - 08.2023
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
  • Led weekly classes for up to 20 individuals with consistent participation and positive feedback.

Educator Assistant

The Church Of Jesus Christ Of Latter-day Saints
06.2011 - 01.2019
  • Collaborated with lead teachers on lesson planning, assessment strategies, and curriculum development.
  • Fostered social-emotional development in young children by promoting sharing, empathy, and cooperation.
  • Assisted in conducting regular assessments of each child's developmental progress toward academic milestones.
  • Assisted in the planning and execution of special events, such as holiday celebrations or field trips, to foster a sense of community..

Sales Associate/Sales Associate Manager

The Church Of Jesus Christ Of Latter-day Saints
10.2013 - 04.2015
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building..
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • 92% of the above were performed in my secondary language, Spanish.

Customer Service Representative

Doterra
06.2013 - 10.2013
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Certified Nursing Assistant

Orchard Park Care Center
02.2012 - 04.2012
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

Associate of Science - Biological Sciences

Laura Ridge Community College
Warrenton, VA

Associate of Science - Pre Nursing, Emergency Medical Services

Utah Valley University
Orem, UT

Associate of Science - Medical Technology

Brigham Young University
Provo, UT

Nail Technician Apprenticeship Program

Elysian Artistry Salon
West Jordan, UT
12-2024

High School Diploma -

Liberty High School
Bealeton, VA
06-2011

Skills

  • Nail extensions
  • Client consultation
  • Sanitation procedures
  • Customer service
  • Nail art techniques
  • Appointment management
  • Inventory controls
  • Data entry
  • Customer relations
  • Class coordination
  • Group instruction
  • Choreography design

Certification

  • Certified Nail Technician (CNT) - National Cosmetology Association. (2024 Current)
  • Emergency Medical Technician (EMT Basic) (2015-2016 lapsed)
  • Certified Nursing Assistant (CNA) (2011-2012 lapsed)
  • Strong By Zumba Instructor (2018 Current)
  • Barre Above Instructor (2020 Current)

Languages

Spanish
Limited Working

Timeline

Certified Nail Technician

Self-employeed
12.2024 - Current

Group Fitness Instructor

Pleasant Grove Recreation Center, Community Center
01.2020 - 08.2023

Sales Associate/Sales Associate Manager

The Church Of Jesus Christ Of Latter-day Saints
10.2013 - 04.2015

Customer Service Representative

Doterra
06.2013 - 10.2013

Certified Nursing Assistant

Orchard Park Care Center
02.2012 - 04.2012

Educator Assistant

The Church Of Jesus Christ Of Latter-day Saints
06.2011 - 01.2019
  • Certified Nail Technician (CNT) - National Cosmetology Association. (2024 Current)
  • Emergency Medical Technician (EMT Basic) (2015-2016 lapsed)
  • Certified Nursing Assistant (CNA) (2011-2012 lapsed)
  • Strong By Zumba Instructor (2018 Current)
  • Barre Above Instructor (2020 Current)

Associate of Science - Biological Sciences

Laura Ridge Community College

Associate of Science - Pre Nursing, Emergency Medical Services

Utah Valley University

Associate of Science - Medical Technology

Brigham Young University

Nail Technician Apprenticeship Program

Elysian Artistry Salon

High School Diploma -

Liberty High School
Aubrey Golling