First Aid CPR Certified. I have extensive experience in customer service and the mental health field. I am drawn to all things outdoors and enjoy working with children. I see the world through a holistic lens.
Overview
8
8
years of professional experience
Work History
Residential Team Leader
Eliada Homes
Asheville, NC
01.2024 - Current
Provided guidance, support, and direction to team members in order to ensure successful outcomes.
Provided crisis intervention services when needed in order to de-escalate situations quickly.
Built strong and trusting rapport with clients and loved ones.
Organized recreational activities for residents on a weekly basis according to their interests.
Bartender
Chili's Bar and Grill
Knoxville, TN
01.2016 - 03.2023
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Performed opening and closing duties including restocking supplies.
Administrative Coordinator
Knoxville Mindful Wellness Center
Knoxville, TN
02.2021 - 12.2021
Maintained calendars for multiple executives.
Assisted clients in understanding their current coverage, as well as any additional options available to them.
Maintained filing system for records, correspondence and other documents.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Life Coach
Helen Ross Mcnabb Center
Knoxville, TN
12.2018 - 09.2020
Provided guidance on how to make decisions around career choices, relationships, and other life changes.
Collaborated with other professionals such as psychiatrists or psychologists when necessary.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Provided crisis intervention support for clients in emergency situations.
Education
Bachelor of Arts - Psychology, Military Mental Health
University of Tennessee
Knoxville, TN
05.2018
Skills
Care Coordination
Documentation Proficiency
Service-Oriented Mindset
Team Management
Caring Companionship
Safety Compliance
Timeline
Residential Team Leader
Eliada Homes
01.2024 - Current
Administrative Coordinator
Knoxville Mindful Wellness Center
02.2021 - 12.2021
Life Coach
Helen Ross Mcnabb Center
12.2018 - 09.2020
Bartender
Chili's Bar and Grill
01.2016 - 03.2023
Bachelor of Arts - Psychology, Military Mental Health
NC Licensed Massage and Bodywork Therapist at Self Employed /Private PracticeNC Licensed Massage and Bodywork Therapist at Self Employed /Private Practice