Aubrey Hedlund
Navarre,FL
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over three years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Navarre Gardens
12.2020 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Food Service Manager
Culver's Restaurant
08.2017 - 12.2020
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Food Service Manager
Burger King
07.2015 - 08.2017
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Tracked food production levels, meal counts, and supply costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Motivated staff to perform at peak efficiency and quality.
Education
Associate Degree in Nursing -
Pensacola State College
Pensacola, FL12.2020
High School Diploma -
Mountain View High School
Stafford, VA01.2015
Skills
- ADL Support
- Patient Education
- Infection Prevention
- Emergency Response
- Adaptable
- High Level of Autonomy
- Infection Control Standards
- Culturally-Competent Care
- Hospice and Palliative Care
Certification
BLS
Professional References
- Jennifer Larson, LPN
(850) 586-0991
2640 FL-87 South
Navarre, FL 32566
- Kelly Patton
(850) 741-9728
2640 FL-87 South
Navarre, FL 32566
- Jennifer Howton
(850) 287-4977
2640 FL-87 South
Navarre, FL 32566
Timeline
Patient Care Technician
Navarre Gardens
12.2020 - Current
Food Service Manager
Culver's Restaurant
08.2017 - 12.2020
Food Service Manager
Burger King
07.2015 - 08.2017
Associate Degree in Nursing -
Pensacola State College
High School Diploma -
Mountain View High School