Aubrey Henderson
Santa Rosa Beach,FL
Summary
Innately gifted in Property Management, Customer Service and the Hospitality Industry. A Jane of all trades, with the hunger to expand my talents. I'm an empathetic people pleaser by nature, truly understanding the power of genuine teamwork and connections.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Organization and Housekeeping {Owner}
Sunshine Solutions
, FL
02.2020 - Current
- Led startup and developed operational procedures and workflow planning.
- Conducted analysis of client business needs, aiding in resource allocation and strategy identification.
- Provided guidance to workers for increased productivity, efficiency, and cost savings.
- Developed pricing strategies utilizing market analysis and current trends.
- Successfully achieved substantial profit margin growth through effective vendor negotiations.
Maintenance Coordinator
Benchmark Management 30A
Santa Rosa Beach, FL
05.2022 - 08.2023
- Developed strategies to enhance maintenance process efficiency.
- Monitored inventory levels of spare parts and supplies, ordering additional items as needed.
- Collaborated effectively with cross-functional teams to meet maintenance goals.
- Kept an organized record of service logs, repair records, and detailed documentation on recurring issues for future reference.
- Ensured inclusion of all required details in work orders.
- Executed administrative responsibilities such as organizing documents, developing invoices, and overseeing financial records.
- Planned and scheduled work orders for 430 properties over a 40 mile span, in Breezeway
- Determined strengths and weaknesses of team members and assigned tasks according to skill level.
Manager, Waitress, Bartender
Hunt's Oyster Bar
Panama City, FL
05.2006 - 03.2020
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided exceptional service to high volume of daily customers, by anticipating guest needs and responding promptly.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Associate of Arts - Liberal Arts And General Studies
Gulf Coast State College
Panama City, FL12-2012
Skills
- Scheduling and Route Coordination
- Teamwork and Collaboration
- Vendor Relationship Management
- Decision-Making and Strategizing
- Job Prioritizing
- Detailed Transcriptionist
- Written Communication
- Strong Problem Solver
- Travel Coordination
- Meticulous attention to detail
- Task Delegation
- Project Management
- Workload Management
Certification
- Bay District School Board- Substitute Teacher and Paraprofessional 2009, 2010, 2011, and 2020.
- Fort Collins Museum of Art- Volunteer 2015-2017
References
References available upon request.
Timeline
Maintenance Coordinator
Benchmark Management 30A
05.2022 - 08.2023
Organization and Housekeeping {Owner}
Sunshine Solutions
02.2020 - Current
Manager, Waitress, Bartender
Hunt's Oyster Bar
05.2006 - 03.2020
Associate of Arts - Liberal Arts And General Studies
Gulf Coast State College