Aubrey Henderson
Santa Rosa Beach,FL
Summary
With twenty years of experience in the industry, I specialize in creating exceptional guest experiences through empathy and proactive service.
Recognized for the ability to anticipate needs and deliver personalized attention, fostering a welcoming atmosphere that transforms dining into memorable moments.
Core competencies include customer relationship management, team leadership, and operational excellence, while committed to further enhancing guest satisfaction and driving restaurant success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pastry Chef
Black Bear Bread Company
Grayton Beach, FL
08.2024 - 03.2025
- Opened the pastry kitchen and prepared baked goods for all three storefronts.
- 2-10AM overnight 'Bake Off' production, overseeing pastry prep, finishing, and truck deliveries to Seaside, Grayton Beach, and Grand Boulevard.
- Maintained high standards for quality, texture, and presentation—treating each item as a work of art.
- Practiced allergen safety without compromising culinary, or aesthetic integrity.
- Created croissants, scones, muffins, and seasonal specialties with precision and care.
- Initiated a donation program to redirect day-old goods to local charities and neighbors.
Maintenance Coordinator
Benchmark Management 30A
Santa Rosa Beach, FL
05.2022 - 08.2023
- Developed strategies to enhance maintenance process efficiency.
- Collaborated effectively with cross-functional teams to meet maintenance goals.
- Kept an organized record of service logs, repair records, and detailed documentation on recurring issues for future reference.
- Executed administrative responsibilities such as organizing documents, developing invoices, and overseeing financial records.
- Created, routed, and scheduled work orders for 430 properties over a 40 mile span
Manager, Waitress, Bartender
Hunt's Oyster Bar
Panama City, FL
05.2006 - 03.2020
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided exceptional service to high volume of daily customers, by anticipating guest needs and responding promptly.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Associate of Arts - Liberal Arts And General Studies
Gulf Coast State College
12-2012
Skills
- Scheduling and Route Coordination
- Teamwork and Collaboration
- Vendor Relationship Management
- Decision-Making and Strategizing
- Job Prioritizing
- Detailed Transcriptionist
- Written Communication
- Strong Problem Solver
- Travel Coordination
- Meticulous attention to detail
- Task Delegation
- Project Management
- Workload Management
Certification
- Bay District School Board- Substitute Teacher and Paraprofessional 2009, 2010, 2011, and 2020.
- Fort Collins Museum of Art- Volunteer 2015-2017
Timeline
Pastry Chef
Black Bear Bread Company
08.2024 - 03.2025
Maintenance Coordinator
Benchmark Management 30A
05.2022 - 08.2023
Manager, Waitress, Bartender
Hunt's Oyster Bar
05.2006 - 03.2020
Associate of Arts - Liberal Arts And General Studies
Gulf Coast State College
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