Aubrey Jones
Temple
Summary
Organized and dependable Pharmacy Technician successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position offering professional challenges while building a successful healthcare career.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
06.2022 - Current
- Improved patient satisfaction by efficiently processing and over 500 prescriptions per shift and managing inventory in a fast-paced environment.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects to over 400 patients per shift via the telephone or in-person, while also maintaining strict HIPAA regulations.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients' behalf.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Server
Brick And Forge Taproom
10.2021 - 12.2022
- Enhanced customer satisfaction and loyalty by promptly attending to their needs and providing personalized service to 200-250 guests per shift.
- Increased sales with upselling techniques and thorough knowledge of over 60 menu items and rotating specials.
- Maintained a clean and orderly dining area for an enjoyable guest experience, especially throughout the COVID-19 pandemic.
- Demonstrated strong multitasking skills by managing multiple tables during brunch, lunch, and dinner simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships 100% of the time.
Accounting/Bookkeeping Administrative Assistant
Jones/Rund, L.T.D, L.L.C.
07.2019 - 08.2021
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient manual and online filing systems for easy access to important financial documents, improving overall organization within the department.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
Barista
Mugshots Coffee Bar
03.2019 - 08.2020
- Enhanced customer satisfaction by efficiently preparing and serving 300-400 high-quality beverages each shift.
- Maintained a clean and organized workspace especially during the COVID-19 pandemic for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and memorizing over 50 menus items to customize each patron experience.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system during high-volume periods, totaling $1000-$3000 per shift.
Education
Bachelor of Science - Biology
University of Mary Hardin-Baylor
Belton, TX05.2023
High School Diploma -
Santa Fe High School
Santa Fe, TX06.2020
Skills
- Workflow Optimization & Teamwork
- Software Expertise
- Operating System Proficiency
- Data Entry and Documentation
- Communication Tools Proficiency
- Time Management
- Leadership
- Effective Problem Solving
Affiliations
- Volunteering
References
References available upon request.
Timeline
Pharmacy Technician
CVS Pharmacy
06.2022 - Current
Server
Brick And Forge Taproom
10.2021 - 12.2022
Accounting/Bookkeeping Administrative Assistant
Jones/Rund, L.T.D, L.L.C.
07.2019 - 08.2021
Barista
Mugshots Coffee Bar
03.2019 - 08.2020
Bachelor of Science - Biology
University of Mary Hardin-Baylor
High School Diploma -
Santa Fe High School