Aubrey Jones
Moab,UT
Summary
I have extensive experience in customer service; I worked as a shift leader at Moab Gear Trader. During my time there, I gained experience in POS systems and cash handling. I welcomed guests and provided assistance to ensure a positive experience by answering questions and addressing their needs. I delegated tasks to team members, assisted with opening and closing procedures, and supported coworker training.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Housekeeper
Vacasa Vacation Rentals
Moab
03.2020 - Current
- Cleaned and maintained vacation rental properties to ensure guest satisfaction.
- Organized and stocked cleaning supplies.
- Reported maintenance issues and damages promptly to supervisors.
- Followed safety procedures and used cleaning chemicals according to health and safety regulations.
- Handled deep cleaning tasks such as cleaning baseboards, scrubbing walls, and window washing, as scheduled.
- Managed laundry duties, including washing, drying, folding, and organizing linens and guest clothing.
Retail Sales Associate/Shift Leader
Moab Gear Trader
Moab, UT
03.2018 - 03.2020
- Assisted customers in selecting the proper items they needed.
- Maintained inventory, and organized merchandise displays.
- Processed sales transactions accurately, using point-of-sale systems and cash handling procedures.
- Supervised and supported team members during shifts.
- Delegated tasks effectively, and maintained productivity during high-traffic hours.
- Maintained a clean and organized sales floor, fitting rooms, and stock areas.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Commissary Worker/Event Caterer
Sheri Griffith Expeditions
Moab, UT
03.2016 - 03.2018
- Prepared and packaged food items for river trips.
- Maintained the cleanliness and organization of the kitchen and storage areas.
- Managed the inventory of food supplies for outdoor expedition services.
- Collaborated with team members.
- Followed proper sanitation guidelines when handling food products.
- Served food and beverages at catering events.
- Assisted in setting up dining areas.
Education
Bachelor of Environmental Science -
Southern New Hampshire University
Hooksett, NH 01.2021 - 08.2025
Skills
- Project management
- Team collaboration
- Customer service
- Inventory management
- Cleaning and organizing
- Teamwork
- Hardworking
- Focused and detail-oriented
- Staff training
- Exceptional time management
- Quality assurance
Timeline
Bachelor of Environmental Science -
Southern New Hampshire University
01.2021 - 08.2025
Housekeeper
Vacasa Vacation Rentals
03.2020 - Current
Retail Sales Associate/Shift Leader
Moab Gear Trader
03.2018 - 03.2020
Commissary Worker/Event Caterer
Sheri Griffith Expeditions
03.2016 - 03.2018
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