AUBREY KEIL
Portland
Summary
To obtain employment that offers consistent and challenging opportunities in workflow along with professional and personal growth in an administrative capacity. Motivated administrative assistant with 10 years of experience offering office support in the administrative industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Comfortable working in a fast-paced, demanding office environment.
Overview
11
11
years of professional experience
Work History
Administrative Clerk
Farleigh Wada Witt
Portland, OR
02.2025 - 01.2026
- Organized and maintained accurate filing systems for efficient document retrieval.
- Processed incoming and outgoing correspondence, ensuring timely distribution to relevant departments.
- Managed inventory of office supplies, maintaining optimal stock levels to support daily operations.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Supported project management efforts, assisted in preparation of presentations and reports for key stakeholders.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Edited documents to keep company materials free of grammar errors.
Administrative Assistant 2
Oregon Health Authority
Portland, OR
01.2022 - 04.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Managed database systems containing customer contact information.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Composed correspondence, reports and meeting notes.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Administrative Assistant / Transcript Coordinator
Naegeli Deposition And Trial
Portland, OR
10.2018 - 04.2020
- As format administrator processes and formats files. These files are imported into a proprietary software system, it is formatted by following steps and guidelines. Content is also verified for accuracy the formatting process.
- Creating a professional formatted document for legal clients. In this position it requires the capacity, desire and patience to learn new programs quickly.
- Pays attention to every detail entering information efficiently and accurately.
- Able to multi-Task if a change in direction becomes a priority. Communicates professionally and effectively on the phone and email with clients.
- Patiently solves challenges with excellent oral and written skills. Able to collaborate in a team environment.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Campaign Coordinator
Comcast Spotlight
Portland, OR
10.2017 - 09.2018
- Daily tasks executed for local campaign advertisements and collaborates with campaign managers/account to resolve all client issues.
- Ensure compliance to all company standards contractual requirements.
- Perform troubleshoot on campaign, optimize flight schedule and ensure effective execution of delivery of advertisement.
- Executes alternative solutions to ensure attainment of client expectations and to resolve issues for make good/under delivery.
- Able to develop best solutions to improve campaign processes and define metrics to measure process effectiveness.
- Facilitating copy instructions and related communicates between clients traffic, and proceeding revisions as required.
Field Office Admin
Builders First Source
Sanford, Florida
05.2015 - 07.2017
- Present reports for various accounting-related duties.
- Organize meetings, conferences, appointments and travel reservations.
- Assists with sales orders, invoicing, customer account statements, and various sales transaction support.
Payroll Admin
Quality Custom Distribution
Apopka, Florida
10.2014 - 04.2015
- Statistical and forecasting methods used in payroll analysis and management.
- Analyze and evaluate work methods, design and implement 'best practice' payroll systems and procedures.
- Analysis of payroll data and practices, applying relevant laws, regulations and principles.
- The ability to meet deadlines.
- High level communication skills including preparation of clear concise instructions, manuals and reports.
- Ability to train others in specialized payroll practices and procedures.
- Advanced skills in payroll computer systems, including payroll and time/attendance systems.
- Support early implementation of new computer software and hardware.
Office Assistant / Data Entry
Winter Park, Florida
09.2014 - 07.2014
- Background in performed data entry processes into predefined databases.
- Able to translate critical information for inputting accurately into database programs.
- In depth knowledge of transcribing dictations and preparing correspondence.
- Providing service and support for current customer base.
- Promoting/selling product line.
- Manage routine office tasks: scheduled appointments, managing travel, electronic & paper filings, scanning, faxing, managing office supplies & billings.
Education
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Academy of Cosmetology
Palm Bay, Florida01.2010
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Casa Grande Union High School
Casa Grande, AZ01.2005
Skills
- Accounting
- Billings
- Communication skills
- Hardware
- Concise
- Conferences
- Data entry
- Data transfer
- Database
- Databases
- Dictation
- Faxing
- Forecasting
- HR
- Invoicing
- Managing
- Meetings
- Office
- Payroll
- Processes
- Sales
- Selling
- Scanning
- Typing
- Workflow
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Filing
- Computer proficiency
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Scheduling and calendar management
- Excel spreadsheets
- Appointment scheduling
- Verbal communication
- Data organization
- Deadline oriented
- Filing and data archiving
- Invoice processing
- Mail handling
- Spreadsheets
- Multi-line phone proficiency
- Event coordination
- Meeting planning
- Workflow optimization
- Mail management
- Coordination
- Writing reports
- Training and coaching
- Mail distribution
- Reception oversight
- Team bonding
Timeline
Administrative Clerk
Farleigh Wada Witt
02.2025 - 01.2026
Administrative Assistant 2
Oregon Health Authority
01.2022 - 04.2024
Administrative Assistant / Transcript Coordinator
Naegeli Deposition And Trial
10.2018 - 04.2020
Campaign Coordinator
Comcast Spotlight
10.2017 - 09.2018
Field Office Admin
Builders First Source
05.2015 - 07.2017
Payroll Admin
Quality Custom Distribution
10.2014 - 04.2015
Office Assistant / Data Entry
09.2014 - 07.2014
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Academy of Cosmetology
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Casa Grande Union High School