Aubrey Knapp
Grand Forks,USA
Summary
Experienced and dedicated professional with extensive knowledge in the healthcare industry. A reliable team player with an outgoing and positive demeanor, known for establishing rapport with patients. Motivated by maintaining customer satisfaction and contributing to company success. Specializes in quality and process optimization, possessing excellent communication skills and a results-oriented approach. Passionate about developing relationships and advocating for others through knowledge sharing and information dissemination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Remote Contract Medical Coder
Omega Healthcare
12.2020 - 09.2024
- Outpatient Profee E/M Specialty areas: Primary Care/Family Med (Clinic) and Hospitalists
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Promoted teamwork within the department through effective communication and collaboration on complex cases.
Remote Contract Medical Coder
Oklahoma University Hospital Group
05.2023 - 08.2023
- Inpatient Profee E/M Specialty areas: Hospitalists- Internal Medicine
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Remote Contract Medical Coder
McLaren Health Care Corporation
08.2021 - 05.2023
- Inpatient profee E/M Specialty areas: Behavioral health, Hospitalists, Internal Medicine, Bariatric Surgery, Infectious Disease
- Denials and edits review
- RHC payer billing
- Audited during offshore transitioning of McLaren's coding staff
Remote Contract Medical Coder
St. Luke's Boise Medical Center
12.2020 - 07.2021
- Outpatient profee Specialty areas: Behavioral health, Wound care, & COVID-19 review
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Clinic Coder
Altru Health System
04.2016 - 06.2020
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others
- Consulted with physicians on documentation that was incomplete, inaccurate, or required further diagnosis specification
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records
- Key contribution SWOT/2018 Budget Revenue Review Operational Improvement Team- Participated in group of lead coders
- Opportunities to maximize risk adjustment coding revenue were identified and Provider educational meetings were subsequently held
Accounts Receivable Specialist
Altru Health System
08.2014 - 04.2016
- Improved patient satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Managed and responded to correspondence and inquiries from patients and insurance entities.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Reduced outstanding accounts receivable balances by diligently following up on insurance payments.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
Education
Associate of Applied Science - Medical Coding Specialist
Northland Community And Technical College
Thief River Falls, MN05.2017
Associate of Arts - Liberal Arts and Sciences
Northland Community And Technical College
Thief River Falls, MN05.2014
High School Diploma -
Kentwood High School
Covington, WA06.2007
Skills
- Active Listener
- Empathetic
- Analytical Skills
- Problem Solving
- Data Entry and Management
- Customer Service
- Professional telephone demeanor
Certification
- Certified Professional Coder, CPC, 12/01/16
- Certified Outpatient Coder, COC, 12/01/17
- Certified Risk Adjustment Coder, CRC, 08/01/18
- Certified Inpatient Coder, CIC, 05/01/22
Training
Orthopaedics Coding and Reimbursement Workshops, 2018, Chicago, IL, KZA-Karen Zupko & Associates, Inc., AAOS-American Academy of Orthopaedic Surgeons
Timeline
Remote Contract Medical Coder
Oklahoma University Hospital Group
05.2023 - 08.2023
Remote Contract Medical Coder
McLaren Health Care Corporation
08.2021 - 05.2023
Remote Contract Medical Coder
Omega Healthcare
12.2020 - 09.2024
Remote Contract Medical Coder
St. Luke's Boise Medical Center
12.2020 - 07.2021
Clinic Coder
Altru Health System
04.2016 - 06.2020
Accounts Receivable Specialist
Altru Health System
08.2014 - 04.2016
Associate of Applied Science - Medical Coding Specialist
Northland Community And Technical College
Associate of Arts - Liberal Arts and Sciences
Northland Community And Technical College
High School Diploma -
Kentwood High School
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