Aubrey Larner
Williamston,MI
Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
To Go Host/Server Assistant
Maru Sushi And Korean Grill
05.2022 - 01.2024
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Accommodated special seating requests for guests to enhance satisfaction.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Retail Management Internship
Loves Travel Stops
05.2023 - 07.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Sorted and organized files, spreadsheets, and reports.
- Cross-trained at the Gas Desk, Diesel Desk, Subway, Hardees, Inventory, Deli, and Tire Shop.
Customer Service Representative
Launch Trampoline Park
03.2020 - 07.2021
- Court monitor, cashier, birthday party host, trained at food prep, employee of the month in September 2019
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Cashier/Lead Customer Service Representative
Target
11.2020 - 01.2021
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
MBA - Business Administration
Trine University
Angola, IN05.2025
High School Diploma -
Okemos High School
Okemos, MI06.2021
Skills
- Guest Relations
- Exceptional communication
- Event Coordination
- Reliable and Trustworthy
- Up-selling techniques
- Staff Training
- Customer-Oriented
- Team player mentality
- Professional Appearance
- Multitasking proficiency
- Detail Oriented
- Decision-Making
Timeline
Retail Management Internship
Loves Travel Stops
05.2023 - 07.2023
To Go Host/Server Assistant
Maru Sushi And Korean Grill
05.2022 - 01.2024
Cashier/Lead Customer Service Representative
Target
11.2020 - 01.2021
Customer Service Representative
Launch Trampoline Park
03.2020 - 07.2021
MBA - Business Administration
Trine University
High School Diploma -
Okemos High School
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