Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods.
Work History
Case Worker, Home Visitor
L.E.A.P Head Start
Managed a caseload of 6-12 clients and their families while conducting home visits to assess and evaluate clients' needs, determine eligibility for services, and develop individualized plans.
Offered support and direction to families and coordinated with other community agencies for support services.
Recorded case notes and performed follow-up documentation for clients; led child family centered support sessions.
Monitored individual case progress for timely completion and compliance with applicable regulations.
Developed and maintained strong relationships with community resources for successful referrals.
Teller Operations Specialist
Glens Falls National Bank and Trust Company
Learned and anticipated clients' financial needs, established genuine client connections.
Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers resulting in quality customer service.
Supported direct team as well as surrounding branches to provide service to an average of 50+ clients per day.
Provided resources to community through out-reach programs and fundraisers.
Infant and Toddler /Preschool Teacher (Master Teacher Permit/Supervisor Permit) at AKA Head Start - Jackman Early Head StartInfant and Toddler /Preschool Teacher (Master Teacher Permit/Supervisor Permit) at AKA Head Start - Jackman Early Head Start