Aubrey Loehr
Cedar Rapids,IA
Summary
Customer service professional skilled in problem-solving and safety. Expertise in enhancing satisfaction through effective communication and conflict resolution. Background in customer service and public safety, demonstrating adaptability in emergencies. Committed to supporting team success and improving guest experiences.
Overview
2
2
years of professional experience
Work History
Woodland Campground Lifegaurd
Woodland Campground
Little Sioux, Iowa
06.2025 - 08.2026
- Monitored swimming areas for safety and compliance with regulations.
- Provided first aid treatment and maintained first aid supplies on-site.
- Educated campers on pool rules and proper swimming techniques.
- Assisted in maintaining cleanliness of pool areas and facilities.
- Communicated effectively with team members to ensure smooth operations.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Carried out routine responsibilities to support team functions accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Taco Co.
Taco Co.
Benson, NE, NE
07.2024 - 08.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservations efficiently using restaurant management software.
- Coordinated with servers to ensure smooth service flow during busy hours.
- Monitored dining area for cleanliness and guest needs throughout service.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
High School Diploma -
Papillion La-Vista South
Papillion05-2026
Skills
- First aid certification
- Emergency response training
- Public safety knowledge
- Physical fitness
- Time management
- Team coordination
- Team collaboration
- Customer service
- Conflict resolution
- Problem solving
- Effective communication
- Strong communicator
- Adaptability in emergencies
- Empathy and patience
- Team building
- Leadership qualities
Timeline
Woodland Campground Lifegaurd
Woodland Campground
06.2025 - 08.2026
Taco Co.
Taco Co.
07.2024 - 08.2025
High School Diploma -
Papillion La-Vista South