Aubrey Mair
Cypress,TX
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
21
21
years of professional experience
Work History
Account Executive
Community Coffee Company
10.2022 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Coordinated with finance department to ensure timely payment of invoices, addressing any discrepancies or issues in a prompt and professional manner.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Attended networking events to build relationships and identify sales opportunities.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Key Account Manager
Pepsi Bottling Group
07.2003 - 03.2020
- Expanded key account base by identifying and cultivating new business opportunities.
- Strengthened client relationships through regular communication and effective problem solving.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Presented accurate sales forecasts based on detailed analysis of market trends, ensuring optimal resource allocation for maximum results.
- Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Built and maintained strong client relationships to drive business growth.
- Developed and delivered presentations to key customers to position products and services.
- Supported sales and reporting for large and medium-sized accounts.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built diverse and consistent sales portfolio.
Education
Associate of Arts - Construction Engineering
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Progress Reporting
- Account planning
- Contract Negotiation
- Territory Management
- Lead Development
- Data Analysis
- Pipeline Management
- Account Servicing
- Revenue Generation
- Account Management
- Customer Relationships
- Customer Relations
- Customer rapport
- Client Relationship Building
- Customer Relationship Management (CRM)
- Business development and planning
- Forecast preparation
- Order Management
- Account oversight
- Sales target monitoring
- Strong relationships
- Sales Strategies
- Sales proficiency
- Research and analysis
- Service Management
- Written and verbal communication
- Strategic selling
- Performance Tracking
- Goals and performance
- Customer Presentations
- Sales expertise
- CRM software expertise
- Excellent Communication
- Multitasking Abilities
- Problem-solving abilities
- Opening and closing procedures
- Active Listening
- Analytical Thinking
- Sales Techniques
- Attention to Detail
- Customer Relationship Management
- Lead Generation
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 30 in the development of Revenue Increase Plan (RIP).
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team 10 staff members.
Timeline
Account Executive
Community Coffee Company
10.2022 - Current
Key Account Manager
Pepsi Bottling Group
07.2003 - 03.2020
Associate of Arts - Construction Engineering
New York City College of Technology of The City University of New York
Similar Profiles
James SuthoffJames Suthoff
Service Technician at Community Coffee CompanyService Technician at Community Coffee Company
DANIEL WARRENDANIEL WARREN
Supply Planning Manager at Community Coffee CompanySupply Planning Manager at Community Coffee Company
Tara TamporelloTara Tamporello
Merchandiser at Community Coffee CompanyMerchandiser at Community Coffee Company