Aubrey McConaughy
Rimersburg,PA
Summary
Dynamic cosmetology student at Clarion County Career Center, skilled in nail services and hairstyling techniques. Recognized for exceptional attention to detail and strong relationship-building abilities, achieving high client satisfaction. Proficient in sanitation practices and appointment scheduling, fostering a welcoming environment.
Overview
1
1
year of professional experience
Work History
Cosmetology Student
Clarion County Career Center
08.2024 - Current
- Acquired foundational skills in cosmetology through structured learning.
- Assisted instructors with practical demonstrations and hands-on training sessions
- Practiced safe sanitation and hygiene protocols in a salon environment
- Developed basic proficiency with hairstyling, cutting, and coloring techniques
- Collaborated with peers on group projects to simulate real-world scenarios
- Supported client service activities under supervision during practice sessions
- Observed advanced cosmetology procedures to understand industry standards
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
- Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
- Established rapport with diverse clientele by adapting communication styles according to individual preferences or cultural backgrounds while maintaining professionalism at all times.
- Assisted in salon operations, including inventory management, scheduling appointments, and maintaining a clean and organized work environment.
- Received positive feedback from clients for excellent customer service skills, attention to detail, and ability to make them feel comfortable throughout their appointments.
- Participated in inventory management, ensuring salon was well-stocked with essential supplies and products.
- Improved customer satisfaction by providing comprehensive consultations to understand their style preferences and needs.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Demonstrated thorough knowledge of all salon products and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Styled hair, makeup and nails for customers for special events and occasions.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Fostered collaborative atmosphere by sharing knowledge and techniques with fellow cosmetologists, elevating salon's expertise.
- Improved salon efficiency by organizing and cleaning tools and equipment at end of each day.
- Developed loyal client base through effective communication and understanding of their cosmetology needs.
- Facilitated relaxing and enjoyable salon experience for clients with attentive service and friendly interaction.
- Maintained clean and sanitized workstation, ensuring safe and welcoming environment for clients.
- Enhanced client's confidence and appearance with skilled makeup application services for special occasions.
Receptionist
Clarion County Career Center
08.2024 - Current
- Greeted and welcomed visitors, ensuring a positive first impression of the organization.
- Maintained accurate records of incoming and outgoing correspondence, enhancing organizational efficiency.
- Responded to inquiries from clients and staff promptly, providing exceptional customer service support.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Improved data privacy compliance with meticulous management of sensitive information.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Education
Union Highschool
Rimersburg, PA2027
Cosmetology
Clarion County Career Center
Shippenville, PA2027
Skills
- Excellent attention to detail
- Sanitation practices
- Appointment scheduling
- Social skills
- Workspace organization
- Continuing education
- Cosmetology
- Tool, equipment, and surface sanitizing
- Clear communication
- Decision-making
- Creativity and originality
- Customer consultation
- Relationship building
- Schedule management
- Cash register operation
- Persuasion and personal influence
- Relationship building and management
- Health code compliance
- Data entry
- Payment processing
- Strong manual dexterity
- Haircutting techniques
- Highlighting methods
- Facial treatments
- Cosmetic sales
- Salon management
- Color application
- Shampooing and conditioning
- Client consultation
- Scalp massage
- Nail care
- Beauty treatment recommendation
- Fashion trends
- Cuticle trimming
Languages
Spanish
Limited Working
Timeline
Cosmetology Student
Clarion County Career Center
08.2024 - Current
Receptionist
Clarion County Career Center
08.2024 - Current
Union Highschool
Cosmetology
Clarion County Career Center
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