Aubrey M Fairess
WINTER GARDEN,FL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
WDWGetaways
01.2023 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence.
Walt Disney Cast Member
The Walt Disney Company
06.2021 - Current
- Built and established positive relationships with guests, cast members and supervisors.
- Provided exceptional service and support to guests.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used POS system to process sales, returns, and gift card activations.
- Built customer loyalty and retention by delivering excellent guest experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - General Business Administration
Louisiana State University At Shreveport
Shreveport, LA05.2023
Skills
- Time Management
- Service-Orientation
- Customer Relationship Management
- Business Development Understanding
- Understanding Customer Needs
- Interpersonal Skills
Timeline
Administrative Assistant
WDWGetaways
01.2023 - Current
Walt Disney Cast Member
The Walt Disney Company
06.2021 - Current
Bachelor of Science - General Business Administration
Louisiana State University At Shreveport