Aubrey Mowrey
Charlotte,NC
Summary
Dynamic Water Restoration Technician with proven expertise at United Water Restoration Group, excelling in moisture detection and mold/Fire remediation. Recognized for enhancing client satisfaction through effective communication and consistently meeting revenue targets. Committed to safety and efficiency, fostering strong relationships that drive repeat business and referrals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Water Restoration Technician
Independent Restoration of Charlotte
Charlotte, NC
05.2025 - Current
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.
- Maintained up-to-date knowledge on industry advancements with continuing education coursework in water damage restoration techniques and equipment use.
- Consistently met or exceeded company revenue targets through diligent attention to detail in every phase of the restoration process.
- Boosted customer confidence through excellent communication skills, keeping them informed about project timelines and expected outcomes throughout the entire process.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
- Increased job efficiency by maintaining a clean and organized work environment at all times during restoration projects.
- Improved client satisfaction by providing timely and efficient water restoration services.
- Established strong relationships with clients, resulting in high levels of repeat business and referrals for new jobs.
- Enhanced overall service quality by following EPA guidelines when handling hazardous materials during water extraction procedures.
Lead Animal Care Tech
Luckydog Park and Brew
Charlotte, NC
02.2024 - 04.2025
- Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.
- Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
- Streamlined operations by effectively prioritizing tasks during large-scale commercial water losses requiring multiple technicians working simultaneously.
- Ensured client satisfaction through post-restoration follow-ups, addressing any concerns or questions related to the completed work.
- Contributed to business growth through participation in local trade shows or community events, showcasing the company''s expertise and commitment to providing high-quality water damage restoration services.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Restrained animals safely during exams and procedures.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Increased efficiency within the facility by routinely updating standard operating procedures based on industry best practices.
- Promoted a positive work environment among team members through open communication channels and consistent feedback sessions.
- Reduced stress levels in shelter animals by implementing behavioral modification techniques that promoted healthy coping mechanisms.
- Assisted veterinarians with surgeries and treatments, ensuring proper care for animals in need.
- Improved animal health by administering medications, vaccines, and performing routine medical procedures.
- Established strong relationships with local veterinarians to facilitate prompt and effective care for animals in need of medical attention.
Water Restoration Technician
United Water Restoration Group
Charlotte, NC
08.2023 - 04.2024
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Maintained up-to-date knowledge on industry advancements with continuing education coursework in water damage restoration techniques and equipment use.
- Consistently met or exceeded company revenue targets through diligent attention to detail in every phase of the restoration process.
- Boosted customer confidence through excellent communication skills, keeping them informed about project timelines and expected outcomes throughout the entire process.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
- Increased job efficiency by maintaining a clean and organized work environment at all times during restoration projects.
- Improved client satisfaction by providing timely and efficient water restoration services.
- Established strong relationships with clients, resulting in high levels of repeat business and referrals for new jobs.
- Enhanced overall service quality by following EPA guidelines when handling hazardous materials during water extraction procedures.
- Ensured project success with thorough documentation of job progress, expenses, and customer communication.
- Adhered to EPA and OSHA regulations.
- Interpreted data to identify trends and address problems.
Education
High School Diploma -
South Effingham High School
Guyton, GA05.2019
Skills
- Moisture detection
- Structural drying techniques
- Water damage assessment
- Mold remediation
- Sanitization procedures
- Dehumidification methods
- Water extraction techniques
- Documentation skills
- Emergency response
- Adjusting chemical levels
- Pump operation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitization
- Punctual and reliable
- Multitasking Abilities
- Reliability
- Excellent communication
- Power and hand tools
- Organizational skills
- Safety protocols and procedures
- Active listening
- Effective communication
- Adaptability and flexibility
- Valid Driver's license
- Heavy lifting
- Drywall repair
- Biohazardous waste disposal
- Chemicals handling
- Flexible schedule
- Self motivation
- Goal setting
- Professionalism
- Workload management
Certification
IICRC Water Restoration Technician
Timeline
Water Restoration Technician
Independent Restoration of Charlotte
05.2025 - Current
Lead Animal Care Tech
Luckydog Park and Brew
02.2024 - 04.2025
Water Restoration Technician
United Water Restoration Group
08.2023 - 04.2024
High School Diploma -
South Effingham High School