Aubrey Myers
Sebring,FL
Summary
Driven and adaptable, I excelled in fast-paced environments at Thankful Hearts Nutrition, enhancing customer satisfaction through exceptional service and effective team collaboration. Leveraging strong communication and POS system proficiency, I adeptly managed high-volume orders, contributing to significant workflow efficiency and positive guest experiences. My proactive approach and ability to resolve complaints swiftly underscore my commitment to excellence in hospitality service.
Overview
4
4
years of professional experience
Work History
Barista
Thankful Hearts Nutrition
01.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Server
Olive Garden Restaurant
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Barista
The Hitt's Nutrition
05.2020 - 01.2021
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
High School Diploma -
Sebring High School
Sebring, FL05.2021
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Order Taking
- Adaptive and creative
- Excellent memory
- POS Systems
- Hospitality service expertise
- Professional Demeanor
- Problem-Solving
- Adaptable and Flexible
- Time Management
- Customer Service
- Excellent Communication
- Conflict Resolution
- Resolving Complaints
- Written Communication
- Task Prioritization
College Education
I currently have 50 credit hours from South Florida State College
Timeline
Barista
Thankful Hearts Nutrition
01.2022 - Current
Server
Olive Garden Restaurant
06.2021 - Current
Barista
The Hitt's Nutrition
05.2020 - 01.2021
High School Diploma -
Sebring High School
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