Aubrey Nance
Rhome,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Chickasha Tag Agency, adept in title processing and enhancing customer satisfaction. Leveraged multitasking and communication skills to streamline operations and increase departmental productivity. Demonstrates exceptional problem-solving abilities and legal compliance, ensuring efficient and accurate document verification.
Experienced with title documentation processes, ensuring accurate and compliant record-keeping. Uses meticulous attention to detail and organizational skills to manage complex paperwork. Knowledge of regulatory standards and customer service, fostering seamless operations and client satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Title Clerk
Chickasha Tag Agency
03.2015 - 12.2015
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Calculated and remitted state sales tax, service, and other charges.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
- Collected taxes and fees, submitted payments and issued receipts.
- Fostered positive relationships with customers, addressing concerns and guiding them through title transfer process with empathy and expertise.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
Teacher
Busy Bees Daycare
06.2012 - 02.2015
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Teacher
Jack And Jill Daycare
03.2014 - 11.2014
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Title Clerk
Midwest City Tag Agency
06.2011 - 05.2012
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Calculated and remitted state sales tax, service, and other charges.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Created a centralized filing system that allowed easy access to pertinent information about each client''s vehicle title status or history.
- Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Collected taxes and fees, submitted payments and issued receipts.
- Continuously improved processes for title management, identifying areas of improvement and implementing changes where necessary.
- Facilitated smoother transactions, coordinating with sales departments to ensure all necessary documents were collected and processed in timely manner.
- Optimized customer experience, responding promptly and professionally to inquiries regarding title status and requirements.
- Fostered positive relationships with customers, addressing concerns and guiding them through title transfer process with empathy and expertise.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
Education
Walters High School
Walters, OK05.2011
Skills
- Title processing
- Temporary tags
- Renewals management
- Multitasking
- Records coordination
- Legal Compliance
- Document summarization
- Conflict Resolution
- Problem-solving abilities
- Reliability
- Critical Thinking
- Detail Oriented
- Document Verification
- Professionalism
- Client Confidentiality
- Time management abilities
- Adaptability
- Communication Skills
Timeline
Title Clerk
Chickasha Tag Agency
03.2015 - 12.2015
Teacher
Jack And Jill Daycare
03.2014 - 11.2014
Teacher
Busy Bees Daycare
06.2012 - 02.2015
Title Clerk
Midwest City Tag Agency
06.2011 - 05.2012
Walters High School
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