Aubrey Pardee
Sebring,FL
Summary
Dynamic sales and service professional with expertise in customer relations and staff training. At Keavys Corner, enhanced client satisfaction by addressing concerns promptly. Proven ability to streamline operations and improve efficiency, achieving team sales goals. Skilled in negotiation tactics and complex problem-solving, delivering exceptional service and fostering strong customer relationships.
Overview
12
12
years of professional experience
Work History
Sales Representative
Keavys Corner
05.2020 - 09.2025
- Assisted in identifying customer needs and recommending appropriate products.
- Developed product knowledge to effectively communicate features and benefits.
- Supported sales team by maintaining organized inventory and displays.
- Engaged with customers to deliver exceptional service and resolve inquiries.
- Collaborated with colleagues to achieve team sales goals and objectives.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Manager
Interlake Cafe
12.2017 - 06.2021
- Supervised dining room operations, ensuring exceptional guest service and satisfaction.
- Trained and mentored junior waitstaff in service standards and menu knowledge.
- Coordinated with kitchen staff to streamline order delivery and enhance efficiency.
- Implemented strategies to improve table turnover rates while maintaining quality service.
- Developed training materials for new hires, focusing on best practices in customer interaction.
Waitress Supervisor
Pizza Hut
03.2014 - 08.2017
- Supervised daily operations, ensuring optimal service quality and efficient workflow among staff.
- Trained and mentored new waitstaff, enhancing team performance and customer satisfaction.
- Developed scheduling strategies to optimize staffing levels during peak hours.
- Implemented inventory management practices, reducing waste and improving supply efficiency.
- Resolved customer complaints swiftly, maintaining positive dining experiences and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during busy shifts.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Education
High School Diploma -
Calvary Christian Acadamy
Dover, DESkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Complex Problem-solving
- Negotiation tactics
- Staff training
Timeline
Sales Representative
Keavys Corner
05.2020 - 09.2025
Manager
Interlake Cafe
12.2017 - 06.2021
Waitress Supervisor
Pizza Hut
03.2014 - 08.2017
High School Diploma -
Calvary Christian Acadamy