Summary
Overview
Work History
Education
Skills
Referances
Work Availability
Timeline
Aubrey Payne

Aubrey Payne

Independence,Missouri (MO)

Summary

Proactive assistant manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
12.2019 - Current
  • Managed cross-functional team of 4-10 individuals and increased business efficiency.
  • Mentored new and existing employees on solution selling strategies, customer relationship management and advanced product knowledge.
  • Assisted in elevating inspection rating from 90% to 100% for cleanliness and food handling,
  • Leveraged store data to accurately forecast inventory needs and reduced store waste by 10%.

Assistant Manager

Francesca's Collections
08.2017 - 12.2019
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Trained team members in successful strategies to meet operational and sales targets
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Monitored employee performance and developed improvement plans

Education

Associate of Arts - General Education With A Focus On Health Sciences

Metropolitan Community College, Kansas City
01.2023

Skills

  • Staff management
  • Training
  • Sales growth
  • Issue resolution
  • Communication and listening
  • Production Efficiency
  • Staff Development
  • Project Management

Referances


Kyleigh Birks

Former co-worker at Francesca's Collections

Phone: 816-786-8404

Email: kyleighbirks@icloud.com

Emily Eldridge

Former co-worker at Francesca's Collections

Phone: 816-805-4748

Email: emilyeldridge16@gmail.com

Lynn Dunaway

Manager at Starbucks

Phone: 913-701-5101

Email: away.lynn204140@gmail.com


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Supervisor - Starbucks
12.2019 - Current
Assistant Manager - Francesca's Collections
08.2017 - 12.2019
Metropolitan Community College - Associate of Arts, General Education With A Focus On Health Sciences

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Aubrey Payne