I am a passionate and responsible Volunteer/Employee with experience in various types of outreach initiatives. I am an energetic individual with compassionate nature and drive to serve the local community. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Kids Club Volunteer
Tri Cities Boys & Girls Club
Cumberland, KY
11.2023 - Current
Provided assistance to staff in the daily operations of the organization.
Organized and maintained records of volunteer hours.
Collaborated with other volunteers to create a positive work environment.
Participated in team-building exercises to strengthen relationships among Staff and Children.
Provided guidance and support to fellow volunteers during their shifts.
Provided quality customer service to children and parents.
Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
Supervised children in the play area at all times to ensure safety regulations were followed.
Assisted with check-in and check-out procedures for members and guests.
Maintained a clean and organized environment throughout the facility.
Created daily reports on attendance numbers and activities conducted in the club.
Managed inventory of supplies needed for various activities taking place in the club.
Assisted in resolving any complaints received from children or parents in a professional manner.
SRNA
Shiftkey
Harlan, KY
02.2022 - 12.2023
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Reported changes in patient conditions to registered nurse or physician.
Answered patient call lights promptly and responded to requests appropriately.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Transported residents within the facility as needed.
Educated patients on self-care techniques that would help them maintain their independence.
Provided emotional support to family members during difficult times.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Supported non-ambulatory residents in range of motion exercises.
SRNA
Kenwood Health & Rehabilitation
Richmond, KY
05.2022 - 11.2022
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Reported changes in patient conditions to registered nurse or physician.
Answered patient call lights promptly and responded to requests appropriately.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Monitored food intake and output as directed by nursing staff.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Participated in educational programs designed to improve knowledge of health care practices.
Provided emotional support to family members during difficult times.
Educated patients on self-care techniques that would help them maintain their independence.
Transported residents within the facility as needed.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
SRNA
Harlan Health and Rehabilitation Center
Harlan, KY
10.2021 - 02.2022
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Supported non-ambulatory residents in range of motion exercises.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Used mobility devices to transport patients.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Observed and reported unusual symptoms and changes to charge nurse.
Answered signal lights, bells or intercom systems to determine resident needs.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Educated patients on self-care techniques that would help them maintain their independence.
Provided emotional support to family members during difficult times.
Participated in educational programs designed to improve knowledge of health care practices.
Assistant Manager
Family Dollar
Phoenix, AZ
03.2021 - 10.2021
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Communicated regularly with customers to gain insights into their needs.
Created reports on sales trends, inventory levels, and financial data.
Established processes for monitoring customer satisfaction levels.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
SRNA
Harlan Health and Rehabilitation Center
Harlan, KY
01.2018 - 02.2021
Assisted patients in ambulation and transfers using proper body mechanics.
Documented patient care services by charting in designated areas.
Reported changes in patient conditions to registered nurse or physician.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Monitored food intake and output as directed by nursing staff.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Participated in educational programs designed to improve knowledge of health care practices.
Provided emotional support to family members during difficult times.
Educated patients on self-care techniques that would help them maintain their independence.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Transported residents within the facility as needed.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Answered signal lights, bells or intercom systems to determine resident needs.