Aubrey Renshaw
Nashville,TN
Summary
Driven Pro Shop Attendant with proven success at Old Natchez Country Club, enhancing customer satisfaction and increasing sales through expert merchandising and attentive service. Excelled in staff training, fostering team unity, and utilizing POS systems efficiently. Known for exceptional problem-solving abilities and a goal-oriented mindset, significantly improving operational efficiency and customer relationships. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Pro Shop Attendant
Old Natchez Country Club
08.2023 - Current
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Utilized knowledge of golf rules and regulations to educate customers about various game aspects effectively.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Increased Pro Shop sales through effective merchandising strategies and engaging product demonstrations.
Pro Shop Attendant
Burningtree Country Club
05.2021 - 08.2023
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Utilized knowledge of golf rules and regulations to educate customers about various game aspects effectively.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Increased Pro Shop sales through effective merchandising strategies and engaging product demonstrations.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Developed strong rapport with customers by offering personalized recommendations based on their specific needs.
- Monitored guest activity at driving range areas, enforcing safety rules and maintaining a secure environment for all visitors.
Education
Associate Of General Studies - General Studies
Calhoun Community College
Tanner05.2023
Skills
- Team player mentality
- Workplace Safety
- Customer Relationship Building
- Cleanliness and hygiene
- Goal-oriented mindset
- Staff Training and Development
- Stock replenishment
- POS System Operation
- Upselling strategies
- Performance Analysis
- Merchandising Techniques
- Store layout optimization
- Friendly and Helpful
- Customer Service
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
Timeline
Pro Shop Attendant
Old Natchez Country Club
08.2023 - Current
Pro Shop Attendant
Burningtree Country Club
05.2021 - 08.2023
Associate Of General Studies - General Studies
Calhoun Community College
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