Aubrey Ruskin
Summerfield,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. .Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Hostess, Busser, and Food Runner
Bluefin Grill & Bar, Kucinski
03.2023 - Current
- Greet customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cleaning and preparing tables for the next party, as well as making sure that the bar and expo were clean and stocked
- Making sure that food was prepared as requested and getting to the guest in a timely, organized fashion.
- Take reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Train new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Deliver correct food items to tables according to order documentation.
- Pitch in extra hours and help other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Front Desk
Romulo Camogliano Medical Practice
03.2020 - Current
- Greet guests at front desk and engage in pleasant conversations while managing check-in process.
- Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolve customer issues quickly and notify supervisor immediately when problems escalate.
- Answer multi-line phone system and transferred callers to appropriate department or staff member.
- Complete data entry and filing to keep records updated for easy retrieval.
- Complete all tasks in compliance with company policies and procedures.
- Maintain confidentiality of sensitive data to protect customer and business information.
- Sanitize, restock, and organize exam rooms and medical equipment.
Cashier Associate and Front End Coordinator
Marshalls, Freddy R
03.2009 - 11.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Created employee schedules to align coverage with forecasted demands.
- Processed credit card,, and gift certificate payments with electronic computer system.
- Organized items on shelves to help customers locate products easily and quickly.
- Mentored new team members on sales software system operation.
- Handled cash with high accuracy and took care to check bills for fraud.
- assisted in managing opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
11th -
The Villages High School
12th Grade -
Marion County Virtual School
Skills
- Managing Multiple Tasks
- Problem-Solving Ability
- Multi-Line Telephone Operation
- Billing and Payment Processing
- Conflict and Complaint Resolution
- Train Staff
- Medical Terminology Knowledge
- Safe Work Practices
Timeline
Hostess, Busser, and Food Runner
Bluefin Grill & Bar, Kucinski
03.2023 - Current
Front Desk
Romulo Camogliano Medical Practice
03.2020 - Current
Cashier Associate and Front End Coordinator
Marshalls, Freddy R
03.2009 - 11.2021
11th -
The Villages High School
12th Grade -
Marion County Virtual School
Similar Profiles
Vienna IaconaVienna Iacona
Server at Bluefin Bar and GrillServer at Bluefin Bar and Grill
Nicola DamaNicola Dama
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
Laylá FrayLaylá Fray
General Manger at Bar Beach Tropical & Bar Beach GrillGeneral Manger at Bar Beach Tropical & Bar Beach Grill
Jadah CruzJadah Cruz
Host at Nancy Lopez Legacy Country ClubHost at Nancy Lopez Legacy Country Club
Jackson GranthamJackson Grantham
Warehouse Worker at Timberwood Properties Inc.Warehouse Worker at Timberwood Properties Inc.