Aubrey Smith
Poland
Summary
Sales and aisle associate at The Home Depot with a strong focus on customer service and relationship management. Demonstrated success in improving customer satisfaction through effective problem-solving and communication skills. Proficient in cash handling and maintaining accurate records, ensuring operational efficiency and safety compliance in a high-volume setting.
Overview
3
3
years of professional experience
Work History
SALES AND AISLE ASSOCIATE
THE HOME DEPOT
Boardman
05.2025 - Current
- Guided customers in product selection, pricing, and project planning to enhance purchasing experience
- Resolved customer issues swiftly to enhance satisfaction and maintain a positive shopping experience.
- Built lasting relationships to increase customer satisfaction and drive repeat business
- Customer-focused with a strong ability to identify needs and recommend solutions
- Clear and effective communication with customers and team members
- Managed multiple tasks in a fast paced environment
- Operated POS systems and handheld inventory devices
- Highly organized with strong attention to detail in documentation and scheduling
- Prioritized tasks effectively to support daily department operations
- Served as the initial point of contact for customers, guiding inquiries to the appropriate departments for resolution.
- Coordinated with departments to resolve issues quickly, ensuring seamless customer experience
CASHIER/OFFICE MANAGER
Sparkle Markets
Boardman
11.2022 - 05.2025
- Directed cashier and office support functions, managing daily front end operations.
- Managed cash, deposits, and balanced drawers to ensure financial accuracy
- Coordinated shift coverage and supported onboarding process for new staff
- Acted as primary point of contact for customer and staff inquiries
- Resolved customer concerns promptly and effectively in fast-paced environment
- Maintained organized records, reports, and office documentation
- Utilized computer systems for data entry, reporting, and transaction tracking
- Demonstrated reliability, attention to detail, and strong organizational skills
Education
Bachelor's - Radiologic and Imaging Sciences, Sonography Program
Kent State University
Salem06-2028
High School Diploma -
Springfield Local High School
New Middletown, OHSkills
- Customer service
- Relationship building
- Cash handling
- Data entry
- Document accuracy
- Organizational multitasking
- Time management
- Verbal and written communication
- Problem-solving
- Decision-making
- Safety compliance
- Reliable and punctual
- Public relations
- File management
References
Available upon request
Phone
330-717-8312
Timeline
SALES AND AISLE ASSOCIATE
THE HOME DEPOT
05.2025 - Current
CASHIER/OFFICE MANAGER
Sparkle Markets
11.2022 - 05.2025
Bachelor's - Radiologic and Imaging Sciences, Sonography Program
Kent State University
High School Diploma -
Springfield Local High School