Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Aubrey Spencer

Byron,MI

Summary

Dynamic professional with a proven track record at The Lodge of Durand, excelling in customer service and problem-solving. Successfully developed engaging programs, enhancing guest satisfaction. Adept at teamwork and collaboration, with a friendly, positive attitude. Skilled in event logistics and staff training, driving operational excellence and community involvement.

Overview

19
19
years of professional experience

Work History

Stay at Home Mom

My Children
09.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.

Activities Manager

The Lodge of Durand
05.2015 - 09.2017
  • Developed and implemented engaging activity programs for diverse guest demographics.
  • Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
  • Trained and mentored staff on best practices in guest engagement and activity planning.
  • Evaluated guest feedback to refine activities and enhance overall experience quality.
  • Collaborated with local vendors to enrich program offerings and promote community involvement.

Secretary

Scott's Lawn Service
02.2010 - 01.2015
  • Managed scheduling and communication for service appointments to enhance customer satisfaction.
  • Organized office documents and files to streamline information retrieval processes.
  • Coordinated with team members to ensure timely delivery of lawn care services.
  • Maintained inventory records for office supplies, reducing redundancies and improving efficiency.

Sales Manager

Maurice's
01.2008 - 02.2010
  • Led daily operations to enhance customer satisfaction and streamline store processes.
  • Developed training programs for staff, improving team performance and product knowledge.
  • Cultivated strong relationships with vendors, negotiating favorable terms and enhancing product offerings.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.

Sales Associate

J.Crew
07.2006 - 02.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Byron Area High School
Byron, Mi

No Degree - Criminal Justice

Mott Community College
Flint, MI

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Interests

  • Reading
  • Learning new cooking techniques and expanding my culinary skills
  • Mindfulness Practices
  • Crafting and DIY Projects
  • I enjoy cooking for friends and family gatherings
  • I have a passion for photography and editing photos
  • Volunteering with youth sports programs as a Coach
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Music
  • Photography
  • Drawing and Painting
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Stay at Home Mom

My Children
09.2017 - Current

Activities Manager

The Lodge of Durand
05.2015 - 09.2017

Secretary

Scott's Lawn Service
02.2010 - 01.2015

Sales Manager

Maurice's
01.2008 - 02.2010

Sales Associate

J.Crew
07.2006 - 02.2010

High School Diploma -

Byron Area High School

No Degree - Criminal Justice

Mott Community College
Aubrey Spencer