Accomplished account director with a strong background in experiential marketing, customer relationship management, and strategic sales. Skilled in orchestrating high-impact marketing campaigns and managing complex projects within fast-paced, deadline-driven environments. Known for delivering superior service, increasing brand engagement, and creating exceptional customer experiences. Demonstrated ability to drive successful marketing initiatives, optimize client relationships, and achieve strategic objectives through innovative solutions and precise execution.
Hi, I’m
Aubrey Stewart
Oxford,MI
Summary
Overview
20
years of professional experience
Work History
EEI Global
Account Director
08.2021 - Current
Job overview
- Manage and optimize a current book of business, driving forecasted revenue of approximately $2.4 million annually
- Led the strategic planning and execution of high-profile experiential marketing campaigns, driving brand engagement and achieving client objectives across diverse platforms
- Managed and nurtured client relationships, serving as the primary point of contact and ensuring exceptional service delivery while aligning campaign strategies with client goals
- Oversaw the development and implementation of creative concepts, working closely with cross-functional teams including design team, engineering, operations, and production staff to bring campaigns to life
- Directed budgeting, resource allocation, and financial management for multiple projects, ensuring adherence to financial constraints while optimizing campaign effectiveness
- Conducted market research and competitive analysis to identify trends and opportunities, informing strategic decisions and campaign direction
- Led post-event evaluations and debriefs, compiling reports and presenting results to clients with actionable recommendations for continuous improvement
- Developed and delivered client presentations, pitch materials, and campaign proposals, effectively communicating value propositions and securing new business opportunities.
Webasto Thermo & Comfort North America, Inc.
Marketing Communications Specialist
05.2018 - 08.2021
Job overview
- Took charge of developing and overseeing the marketing strategy and budget for the off-highway product line in the North American market
- Organized tradeshows for the American market, which involved creating strategies, visual presentations, logistics, and constructing booths for all events
- Introduced a new accounting approach for the marketing department, supervising expense management, budgeting, and reporting for all market segments
- Conducted market research and analytics within specific market segments, managed CRM activities and reporting, and website content management
- Managed press releases, external communications, and created content for social media platforms in North America.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- .Produced visually appealing graphics for use in print advertisements, digital promotions, and presentations.
- Deployed strategies across email campaigns, point-of-sale materials and online advertising.
Ducati Detroit
Marketing Manager/Service Manager
05.2015 - 05.2018
Job overview
- Coordinated monthly customer appreciation and corporate dealership events, including new product launches, multiple off-site motorcycle track days and demonstrator events a year, club events and fundraising events
- Implemented and created weekly customer newsletter blasts, graphic content development, social media platform management and website management
- Developed new Service Department processes to increase revenue, organization, and warranty administration
- Coordinated and managed customer service requests, efficiently scheduling appointments, and ensuring timely completion of vehicle maintenance and repair services
- Developed detailed service estimates and invoices, providing clear explanations of repairs and costs to customers while ensuring accuracy and transparency
- Functioned as a liaison between customers and technicians, effectively communicating service needs and addressing any questions or concerns to enhance customer satisfaction
- Provided exceptional customer service by resolving issues and handling complaints professionally, contributing to a positive dealership experience and fostering customer loyalty.
Sportbike Track Gear
Marketing Manager
11.2011 - 05.2015
Job overview
- Consistently achieved top sales performance as a Sales Associate, recognized for exceeding targets and driving revenue
- Promoted to Sales Manager, leading a team of sales associates and contributing to $17M in annual retail sales through strategic leadership and team development
- Spearheaded all aspects of event planning, including open houses and appreciation events, ensuring successful execution and high levels of attendee satisfaction
- Directed comprehensive retail activation at Indianapolis Motor Speedway over multiple years, managing brand representation in garage spaces and setting new sales records
- Provided vendor support at tradeshows, overseeing exhibit installation/dismantle and managing the show floor to maximize engagement and showcase products effectively
- Supported product launches in alignment with brand guidelines, contributing to successful market introductions and product visibility
- Managed digital presence, including overseeing social media accounts, creating YouTube tutorials, updating website content, and handling customer service inquiries
- Assisted in CRM and website platform integration, including training employees to effectively use new systems and enhance operational efficiency
- Established and nurtured 30+ new vendor and corporate relationships, expanding network and creating opportunities for business growth and collaboration.
Michigan Department of Human Services
Assistance Payments Worker
03.2009 - 11.2011
Job overview
- Managed Medicaid applications and annual recertifications, serving as a liaison for long-term care residents both at the local DHS office and as an out stationed representative across multiple nursing home facilities
- Processed applications and recertifications by reviewing financial and legal documentation to ensure eligibility, while also assisting applicants with budgeting and alternative state or federal assistance programs
- Conducted family meetings to address eligibility questions and gather required documentation, which enhanced my understanding of Medicaid policies and helped build valuable connections within nursing homes and the Department of Human Services.
Barron, Rosenberg, Mayoras & Mayoras
Legal Assistant / Paralegal
05.2004 - 03.2009
Job overview
- Assisted attorneys with drafting and reviewing legal documents, including wills, trusts, and powers of attorney, ensuring compliance with state and federal regulations
- Conducted comprehensive client interviews and gathered relevant information for estate planning and elder law, providing clients with clear and accurate advice on legal options
- Managed case files and documentation for guardianship, conservatorship, and long-term care planning, maintaining meticulous records and tracking important deadlines
- Coordinated with medical professionals, financial advisors, and other specialists to gather necessary documentation and support for estate planning and elder law
- Provided clients with information on Medicaid eligibility, long-term care options, and other elder law matters, helping to navigate complex legal processes
- Prepared and filed legal forms and petitions with courts and government agencies, ensuring accuracy and timely submission
- Facilitated communication between clients, attorneys, and external agencies, ensuring smooth progression of legal matters and timely resolution of issues.
Education
Dale Carnegie Training Courses
from Sales Training: Winning With Relationships
11.2023
University Overview
Massy Learning Institute
from Listen Like A Leader
03.2019
University Overview
Baker College
from Business Administration
2005
University Overview
Skills
- Strategic Account Management
- Customer Relationship Management
- Business Development & Growth
- Bid Request Management
- Project Management
- On-Site Execution & Support
- Brand-building strategies
- Budgeting and Expenditures
- Presentation & Proposal Development
- Organizational Skills
References
References
Available Upon RequestTimeline
Account Director
EEI Global
08.2021 - Current
Marketing Communications Specialist
Webasto Thermo & Comfort North America, Inc.
05.2018 - 08.2021
Marketing Manager/Service Manager
Ducati Detroit
05.2015 - 05.2018
Marketing Manager
Sportbike Track Gear
11.2011 - 05.2015
Assistance Payments Worker
Michigan Department of Human Services
03.2009 - 11.2011
Legal Assistant / Paralegal
Barron, Rosenberg, Mayoras & Mayoras
05.2004 - 03.2009
Dale Carnegie Training Courses
from Sales Training: Winning With Relationships
Massy Learning Institute
from Listen Like A Leader
Baker College
from Business Administration