Aubrey Sumner

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• Learned and adhered to safety protocols and operational procedures..
• Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
• Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Communicated effectively with parents regarding children's progress and behavior.
• Maintained a clean, organized, and stimulating environment for children.

• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
• Resolved customer inquiries and concerns promptly, fostering positive relationships.
• Participated in training new associates on operational procedures and customer service techniques.
• Adapted communication style based on individual guest needs or preferences, ensuring optimal understanding of product offerings.
• Upheld company policies and guidelines consistently while working with customers throughout the sales process.

• Supervised daily operations to ensure team adherence to safety and quality standards.
• Trained and mentored new staff on operational procedures and customer service protocols.
• Coordinated workflow among team members to optimize efficiency during peak hours.
• Resolved customer inquiries and issues swiftly, enhancing overall satisfaction ratings.