Personable and results-driven professional with talent for motivating teams and fostering collaborative work environment. Possesses comprehensive knowledge of project management and team coordination, excelling in strategic planning and performance optimization. Committed to driving impactful results and achieving organizational excellence.
Hi, I’m
Aubrey Swangin
Hixson,TN
Summary
Overview
23
years of professional experience
1
Certification
Work History
Walmart
Team Leader Manager
08.2023 - Current
Job overview
Coco's Crush Bar & Grill
Manager
06.2018 - 03.2021
Job overview
- Managed budgets for various departmental initiatives.
- Streamlined communication processes to foster transparency among departments.
- Implemented training programs for enhanced employee skills.
- Conducted performance evaluations to identify areas for employee growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Beach Shanty Cafe
Manager
07.2014 - 04.2018
Job overview
Palm Pavilion Beachside Grill & Bar
Manager
02.2002 - 07.2014
Job overview
- Managed budgets for various departmental initiatives.
- Streamlined communication processes to foster transparency among departments.
- Implemented training programs for enhanced employee skills.
- Conducted performance evaluations to identify areas for employee growth.
- Coordinated recruitment efforts to attract top talent.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
UNC at Chapel HillChapel Hill, NC
Associate's degree from Business Management
01.2001
University Overview
Skills
- Administrative Experience
- Pricing
- Accounting
- Process Improvement
- Retail Sales
- Store Management Experience
- Leadership
- Payroll
- Purchasing
- Restaurant Management
- POS
- Inventory Control
- Supervising Experience
- Procurement
- Management
- Bookkeeping
- Operations Management
- Merchandising
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Retail Management
- Business Development
- Profit & Loss
- Team Management
- Shift Management
- Recruiting
- Assistant Manager Experience
Certification
Food Handler Certification
Personal Information
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 100 plus staff members.
Timeline
Team Leader Manager
Walmart
08.2023 - Current
Manager
Coco's Crush Bar & Grill
06.2018 - 03.2021
Manager
Beach Shanty Cafe
07.2014 - 04.2018
Manager
Palm Pavilion Beachside Grill & Bar
02.2002 - 07.2014
UNC at Chapel Hill
Associate's degree from Business Management