Aubrey Thompson
Fort Collins,CO
Summary
I am a dynamic professional with experience in several different work environments who has gained many skills throughout her time in the work force. From carrying out waitress duties, plus some in the restaurant industry, to working with special needs children and ensuring their comfort and safety to and from school, to learning many skills and responsibilities as a cashier and store manager and finally my experience as a paraprofessional, where I have learned how to aide in student success both academically and behaviorally, I have had a well-rounded assortment of careers and learned skills.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
United Junior High School #304
2023.08 - 2024.05
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on trusted performance and rapport with students.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced student engagement by implementing interactive teaching methods.
Paraprofessional
United Junior High School #304
2023.01 - 2024.05
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Assisted classroom teacher in supervising lunch time and indoor and outdoor play.
- Fostered a positive learning environment by establishing strong rapport with students and faculty members.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
- Administered tests and assessments to evaluate student progress and performance.
- Coordinated with teachers to monitor student progress, identifying areas for improvement.
- Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
- Assisted in organization of school events, such as being involved with the incentive committee, planning field trips for students with good behavior and grades.
- Supported teachers in grading and leaving feedback on assignments.
- Supported bilingual students by providing language assistance, promoting language proficiency.
- Helped teacher prepare instructional material and displays.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Collaborated with instructors to develop engaging lesson plans.
Store Manager
Save A Lot Grocery Store
2022.05 - 2023.01
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Special Needs Bus Aide
United Junior High School #304
2021.08 - 2022.05
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Lifted and moved students to optimize comfort.
- Informed driver of student behavioral changes to work with parents to formulate guidelines and solutions.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Assisted special needs students with self-care to maintain proper hygiene while in transit.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Implemented effective behavior management strategies when needed, maintaining order and discipline during transportation periods.
- Maintained a clean and organized bus environment, promoting a positive atmosphere for students with diverse needs.
- Developed strong relationships with special needs students, building trust and rapport that contributed to successful transport experiences.
- Improved student safety by closely monitoring and assisting special needs students during bus rides.
Cashier
Save A Lot Grocery Store
2021.05 - 2022.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Waitress
Auntie M's Yum Yum Shop
2020.07 - 2020.10
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities through balancing multiple tables and orders, assisting with food prep, washing dishes, making ice cream, answering phones and making deliveries.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Associate of Arts -
Carl Sandburg College
Galesburg, IL05.2024
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Behavior Management
- Organizational abilities
- Effective Communication
- Small Group and Individual Assistance
- Teacher Support
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Store operations
- Store Opening and Closing
- Greeting guests
- Safety awareness
Timeline
Substitute Teacher
United Junior High School #304
2023.08 - 2024.05
Paraprofessional
United Junior High School #304
2023.01 - 2024.05
Store Manager
Save A Lot Grocery Store
2022.05 - 2023.01
Special Needs Bus Aide
United Junior High School #304
2021.08 - 2022.05
Cashier
Save A Lot Grocery Store
2021.05 - 2022.05
Waitress
Auntie M's Yum Yum Shop
2020.07 - 2020.10
Associate of Arts -
Carl Sandburg College
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