Experienced with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
4
4
years of professional experience
Work History
Lifeguard
Pasco County Recreation & Florida Elite Aquatics
06.2021 - 08.2025
Attentively monitored swimmers to identify distress.
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid, CPR, and BBP
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Maintain an organized pool deck daily(arrange chairs, pick up trash or left items, put out umbrellas,
Maintain cleanliness of pool deck and facility including mopping, pressure washing, backwashing, deep clean of locker rooms, leaf-blowing deck, taking out trash, restock bathroom supplies
Conduct chemical test 2 times a day
Assisted in organizing and implementing recreational activities and programs.
Led coworkers during recreational activities and constant duties
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Required inservices every 2 weeks to review skills, go over policies, and practice team coordination CPR
Front Desk Receptionist
Florida Elite Aquatics
06.2021 - 08.2024
Collected fees and payments for organization's programs
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Completed all tasks in compliance with company policies and procedures.
Swim Lesson Instructor
Florida Elite Aquatics
06.2021 - 08.2024
Taught daily swim instruction to students varying in ages and skill levels.
20 hours of shadowing required with monthly inservices
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Used teaching aids such as kickboards and diving rings
Taught kids survival skills and all four strokes to advance to the next level of the team
High demand and requests allowed me to start my own private swim lessons traveling to houses and neighborhoods on the side for families who no longer wanted group lessons (our company did not offer private lessons)
Human Services Program Supervisor II at Florida Department of Health in Pasco County - WICHuman Services Program Supervisor II at Florida Department of Health in Pasco County - WIC