Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Aubreylyn Rey

Chula Vista,CA

Summary

Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant Administrative & Clinical

Md Care and Associates
El Cajon, CA
06.2023 - 04.2025
  • Processed referrals for specialist visits and diagnostic tests with efficiency..
  • Assisted with coding medical records using ICD-10 coding standards.
  • Maintained a filing system for patient records and physician orders.
  • Coordinated meetings between physicians and other healthcare professionals.
  • Verified insurance coverage for patient appointments to ensure eligibility.
  • Managed medical records using electronic health record system for enhanced accessibility.
  • Educated patients on medications and treatment options to promote understanding.
  • Scheduled patient appointments and handled inquiries while managing incoming calls.
  • Explained treatment procedures and physicians' instructions to patients clearly.
  • Prepared treatment rooms for patient examinations and conducted basic laboratory tests under supervision.
  • Communicated with pharmacies regarding prescription refills on behalf of supervising physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Executed administration of injections, medications, and treatments per physician's directives
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Provided assistance to medical staff in performing minor surgical procedures.

Culinary Supervisor

US Navy
San Diego, CA
11.2013 - 04.2024
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Trained new employees on company policies and procedures.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Created new strategies for improving customer service standards within the organization.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Analyzed key performance indicators to identify effective strategies.
  • Set specific goals for projects to measure progress and evaluate end results.

Education

Bachelor of Science - Health Care Management

Southern Illinois University, Carbondale
Carbondale, IL
05-2025

Skills

  • Clinical care
  • Medical record management
  • Health insurance verification
  • Regulatory compliance
  • Customer service
  • Team collaboration
  • Computer and Microsoft Office skills
  • Web search proficiency
  • Medical terminology proficiency
  • Case management
  • Human resources management
  • Documentation and reporting
  • Training and mentoring
  • Staff discipline
  • Task delegation
  • Strategic planning
  • Risk management
  • Safety protocols
  • Insurance verification
  • Supervision and leadership

Accomplishments

  • Awarded Sea Sailor of the Year in 2019.
  • Awarded 3 Sailor of the quarter 2019-2020.

Certification

  • Billing and Coding Certification
  • Certified Medical Assistant
  • Epic Electronic Health record certification
  • Lean Sigma White and Green Belt
  • BLS Certification

Affiliations

  • Volunteer Porch light community service
  • Volunteer Heavens Window Child distribution meal

References

References available upon request.

Timeline

Medical Assistant Administrative & Clinical

Md Care and Associates
06.2023 - 04.2025

Culinary Supervisor

US Navy
11.2013 - 04.2024

Bachelor of Science - Health Care Management

Southern Illinois University, Carbondale

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