Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aubrey Torres

Indianapolis,IN

Summary

Reliable and organized with a strong ability to manage multiple tasks and priorities while maintaining a positive, team-oriented mindset. Experienced in customer service and creating a supportive, engaging environment. Known for communication and collaboration skills that contribute to smooth operations and high-quality service. Comfortable working in fast-paced settings, with a proven ability to adapt quickly, stay detail-focused, and take initiative to solve problems and improve processes.

Overview

5
5
years of professional experience

Work History

Front Crew Member

Culver's Restaurant
04.2023 - Current
  • Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
  • Demonstrated knowledge of all five front positions, in order to provide support for all team members during peak hours of business.
  • Consistently trained new members, in order to ensure high customer service standards as tradition to the team's mission.
  • Utilized communication skills between staff in order to enforce a collaborative work environment.
  • Maintained a positive attitude and adaptable personality in order to combat the stress that comes with a fast-pace work environment.

Manager on Duty

Froggie Latin Kitchen
06.2020 - 11.2024
  • Managed front of house operations, alongside kitchen duties.
  • Trained and supervised employees during shifts.
  • Responded to customer concerns by providing friendly, knowledgeable support while maintaining professionalism.
  • Oversaw restaurant operations in absence of the owners, being help responsible of opening and closing procedures.
  • Developed and implemented strategies in order to ensure customer satisfaction and efficiency.

Education

No Degree - Art Education

Indiana University, Purdue University Indianapolis
Indianapolis, IN
05-2028

High School Diploma -

Chesterton Senior High School
Chesterton, IN
06-2024

Skills

  • Customer Service
  • Communication Skills
  • Time Management
  • Bilingual
  • Positive attitude
  • Adaptability and Flexibility
  • Leadership

Languages

Spanish
Limited Working
American Sign Language
Full Professional

Timeline

Front Crew Member

Culver's Restaurant
04.2023 - Current

Manager on Duty

Froggie Latin Kitchen
06.2020 - 11.2024

No Degree - Art Education

Indiana University, Purdue University Indianapolis

High School Diploma -

Chesterton Senior High School

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